Blue Mountain Chrysler
Collingwood, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Bad Service and Rip off attempted I brought my truck to this dealership for the first time, the purpose was to do a recall repair and look into an engine code. 1, first the recall w I brought my truck to this dealership for the first time, the purpose was to do a recall repair and look into an engine code. 1, first the recall was suppose to take 30 mins to resolve and I should mention that I was the first person in line here for service. 2.5 hours later to figure out a 30 min problem 2, the engine code was a fuel sensor issue. My personal repair guy said that the part was $80 and 30 mins tops to install. The dealer charged $109 to tell me what I already knew. The part was quoted at $792 Plus 2 hours labour. I told the guy here to re-examine the price and they stated that it was right. I called them out and showed them that I could locate the same OEM part for $49 USD or here in Canada for $76. The was a mopar part and not aftermarket. The attitude was immediately felt and the parts manager said and I quote “so go but it,” he then said it wasn’t the same part and I said yes....showed him the part number and he than looked it up and said it was $67 on his system. No explanation was given and a moment of complete silence on his part and he didn’t know what to say. At that point another guy came over who overheard what was said, he came over with body language that indicated that he wanted to put me in my place. Loud and rudely said it’s not the same part and I said that it is.He didn’t look at the part, the number or anything else for that matter. He just came to try to intimidate me. I just looked at him and wanted to laugh. I will NEVER return here and I ask you to keep them in check when they price you parts. There are many sites that sell OEM mopar parts on line here in Canada. I’m looking to buy another truck and a Jeep come January and I’m glad to see their true colours beforehand. So sad and shameful...... More
Shari rules Shari was amazing, open, honest and not pushy. She was an absolute pleasure to deal with. I would recommend you ask for Shari when you are there. Shari was amazing, open, honest and not pushy. She was an absolute pleasure to deal with. I would recommend you ask for Shari when you are there. More
Friendly, knowledgeable staff This is my second time working with Garnet, and I have to say, he’s one of the friendliest sales people I’ve ever met. He’s always got answers for my This is my second time working with Garnet, and I have to say, he’s one of the friendliest sales people I’ve ever met. He’s always got answers for my questions and is always sincere when doing so. I should add that he’s also a pretty funny guy, which I like :) More
DISHONEST I bought a used car from this dealership. The dealership did not disclose the accidents in the vehicle. Make sure to bring along somebody who knows ho I bought a used car from this dealership. The dealership did not disclose the accidents in the vehicle. Make sure to bring along somebody who knows how to look at damages because they will not tell you. I got a 20K crappy car. They certified the car with 2 unsafe tires. I have to spend 2 tires to be safe. Never ever i will come close to this dealership. Very dishonest. BEWARE! More
Had a great experience buying a used RAM Sport! It was a pleasure dealing with Aaron and Phil. Aaron was great to work with and much the way I like to do business, "cut to the chase and lets see if It was a pleasure dealing with Aaron and Phil. Aaron was great to work with and much the way I like to do business, "cut to the chase and lets see if we can make a deal". I wouldn't hesitate to work with Aaron again. More
Amazing Experience! The team went above and beyond helping me buy my first car as a young adult! I never thought I'd feel so comfortable making such a big purchase! The team went above and beyond helping me buy my first car as a young adult! I never thought I'd feel so comfortable making such a big purchase! More
Extraordinary service! In my experience at blue mountain chrysler i dealt with Shari McKilligan. Not only does she quickly understand what you're looking for but she quickly In my experience at blue mountain chrysler i dealt with Shari McKilligan. Not only does she quickly understand what you're looking for but she quickly finds exactly what you need with everything you want. I was and still am extremely pleased with my vehicle and the service Shari provided me. Unlike other dealers, she fought for me. She really put herself out there and pushed for me to get the car i wanted while working around my unique financial situation. She personally called me and every time I would be nervous to pick up the phone but every time turned out to be more and more amazing. She is not the person that will forget you either. She will remember you visit after visit may it be for service, a new vehicle or just stopping by. As long as she's around i will never go to a different dealership. More
" A satisfied customer!" I had a great experience with Shari McKilligan at Blue Mountain Chrysler. Shari was knowledgeable and resourceful throughout the process. She provid I had a great experience with Shari McKilligan at Blue Mountain Chrysler. Shari was knowledgeable and resourceful throughout the process. She provided me with many options and at no time did I feel overwhelmed. The whole process was very smooth! I appreciate the follow up support on both the trade in and the new purchase. More
Purchase of a 2017 Vehicle I dealt with Shari McKilligan. She was efficient with my time and the buying process. Quick to answer my questions. Satisfied with the whole process. I dealt with Shari McKilligan. She was efficient with my time and the buying process. Quick to answer my questions. Satisfied with the whole process. More
Enjoyable process! Shari was professional, knowledgeable, swift, friendly. I did not feel pressured, The whole process was very smooth and painless. The manager came Shari was professional, knowledgeable, swift, friendly. I did not feel pressured, The whole process was very smooth and painless. The manager came by to say hello, entire staff that I encountered were very friendly. More