Blue Mountain Chrysler

Very helpful and understanding After my collision, I started searching for a larger vehicle for personal safety. There was a used Jeep at Blue Mountain Chrysler that seemed to fit After my collision, I started searching for a larger vehicle for personal safety. There was a used Jeep at Blue Mountain Chrysler that seemed to fit the bill, so I submitted my inquiry online. The next day, I received a phone call from Jamie Baverstock who introduced me to Shari McKilligan. There was a bit of a skirmish at the outset as the exact vehicle I had in mind had already been sold, but within hours, another one was located for me. Shari was very helpful and understanding. She was extremely patient in walking me through the protocol of dealing with my insurance claim, car rental time-lines, etc.,, in addition to the questions I would have about the vehicle I had my eyes on. Shari even looked out for me to make sure I could get in on the draw that was happening at the dealership! So happy with the service that I got here! More

Very Profesional and helpful! Shari was very helpful and willing to get me he best deal possible.The dealership went out of it way to find me the car i wanted. Shari was very helpful and willing to get me he best deal possible.The dealership went out of it way to find me the car i wanted. More

Buying a used car We have bought a few new vehicles here. Sales staff has always been excellent. This time we were looking for a good used car for our daughter. Lucked We have bought a few new vehicles here. Sales staff has always been excellent. This time we were looking for a good used car for our daughter. Lucked out talking with Jamie and Shari. Got a great deal on a Kia Rio. More

I Was going in for wife's tires and bought a truck for me.. Shari McKilligan saw me eyeballing a truck... and asked if I would be interested in a great deal on a trade in they had just got in... not really in t Shari McKilligan saw me eyeballing a truck... and asked if I would be interested in a great deal on a trade in they had just got in... not really in the mood to buy, I wandered over and looked at it, and well a few days later, drove it home. The Staff were very helpful, making this one of the easiest purchases for a vehicle. Thanks to Shari and the remainder of the staff for a great experience. More

Dishonest dealership...upset Mother I am very upset parent. My son makes minimum wage (1800/month) and was sold a truck far beyond his finances.( 60k for a 2018 brand new). and I don’t I am very upset parent. My son makes minimum wage (1800/month) and was sold a truck far beyond his finances.( 60k for a 2018 brand new). and I don’t know how the Scotia bank put his loan threw. They put insurance for the truck they were selling him threw on salesman’s credit card and told him that when he comes back in to pay this he would then receive the 5000 cash as promised in the deal.. he had been told this would cover payments for a year.. They paid out loan for his little car, but I imagine he didn’t receive much for the condition in which it was in. They sold him all extra like loss of wages, dents covered, and depreciation.. so that when he traded it in in 3 yeas it would sill have good value.... adding unnecessary costs to the deal. OMViC will be hearing from us...I feel this dealership has taken extreme advantage of a young customer. More

appreciation Shari was very helpful to us in choosing our new 2018 Sahara Jeep. She knows her stuff. Thank you Very nice lady to deal with. Shari was very helpful to us in choosing our new 2018 Sahara Jeep. She knows her stuff. Thank you Very nice lady to deal with. More

Horrible expierence Went to I quite about a used car, wasn't shown a singke used car instead pushed towards a new Dart. So 200km on it not bad probably just to fill up an Went to I quite about a used car, wasn't shown a singke used car instead pushed towards a new Dart. So 200km on it not bad probably just to fill up and test drives. No problem. I test drove it and said I liked it. Needed a co signer ok no problem there. Went back with my co signer to take another look and guess what the car was already in my name and plated. "No way to get out of the sale now" I was told. "5,000$" just to get out even though no papers were signed. So stupid me juat went ahead and took it without knowing that what they did is illegal. Fast forward a month and my car is running horrible. Turns out they didn't have nearly enough oil in it when I bought it and at that point it had none! (Before I was due for my first oil change) mechanic lied to my face and said there was 2 qt in the engine. I know cars, ive worked on many cars and there was no oil in my car. Another few months goes by and the engine totally went down hill. Diving it unknowingly with no oil all the time. The engine had an oil burning issue that wasn't brought to my attention. Absolutely appalling. Customer service/sales (Jamie is awesome) was amazing but the way they do business is shady as can be. More

Shari is great! Shari McKilligan helped my husband and I choose his brand new 2018 Dodge Ram. Thank you for making this such an easy and pleasurable experience Shari! Shari McKilligan helped my husband and I choose his brand new 2018 Dodge Ram. Thank you for making this such an easy and pleasurable experience Shari!! More

Friendly and trustworthy staff Shari was very efficient and kind. Philip was very friendly. They also appreciated our old truck which was hard to let go. We would definitely recomme Shari was very efficient and kind. Philip was very friendly. They also appreciated our old truck which was hard to let go. We would definitely recommend Blue Mountain Chrysler. More

Overall acceptable Having read the online reviews for Blue Mountain Chrysler and chatted locally we were very skeptical about purchasing anything from them. However, Having read the online reviews for Blue Mountain Chrysler and chatted locally we were very skeptical about purchasing anything from them. However, we found Garnet Walker was helpful throughout the process and delivered on the promises he made to have certain things "fixed" before we took delivery of the vehicle.. The process took longer than we were initially told but that was no fault of Garnet's or BMC, it was the suppliers they used, and in fairness to Garnet he did keep us updated throughout. A few minor issues with the vehicle since purchase which the dealership have thus far responded positively to - Thank You. More