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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
461 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 461 reviews

March 10, 2023

Jared made the experience perfect ! He answered all my questions! Picked me up from my house helped me get the vehicle I wanted ! More

by robert.mcmurray.123
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Big West Ford responded

Thanks, Robert! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

Helpful
March 10, 2023

This was the easiest dealership I have worked with. was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go thanks to RYAN ❤️ More

by Maria
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Misener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lafreniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debby , Adam Bremner, Ryan Kelly, Monica Townsend, ZENO IOANNIDES
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Mar 13, 2023 -

Big West Ford responded

Thank you, Maria. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Big West Ford! Big West Ford Management

Helpful
March 09, 2023

Great experience Thank you for making it work I’ll be a returning customer and will recommend you to friends and family 😊 More

by Janet
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Big West Ford responded

Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

Helpful
March 09, 2023

Brett was easy to work with, and always kept me posted on any changes, highly appreciated it. More

by marshell
Recommend Dealer
Yes
Employees Worked With
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

Helpful
March 08, 2023

Great experience. Everyone was a pleasure and helped out with the process of purchasing my new vehicle. More

by 36fritzy
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
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Mar 08, 2023 -

Big West Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Big West Ford Management

Helpful
March 08, 2023

Awesome job guys. Was great to deal with and came through big time wound definitely come back More

by gerrysconst
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb
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Mar 08, 2023 -

Big West Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Big West Ford Management

Helpful
March 08, 2023

This is the 12th truck I have bought from this dealership. The excellent level of customer service has been the same on every one of them! I'll be back for number 13! More

by Stacey
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, Stacey, and we thank you for choosing Big West Ford! Big West Ford Management

Helpful
March 08, 2023

Amazing sales and service. I will make me next purchase another Ford. I will be buying from Joe Jomaa. More

by Derek
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Big West Ford responded

Thank you so much for the kind words. I Look forward to helping in anyway possible in the future

Helpful
March 08, 2023

Ryan Kelly was exceptional to deal with. As well as Joe and Eddie. Loved my experience at Big West Ford! More

by dbostrom25
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rachid, Ryan Kelly
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Mar 09, 2023 -

Big West Ford responded

Thanks for coming to see us dbostrom, we appreciate your business! We are glad that Ryan and the team could provide a great experience - it is a goal we constantly work towards. If there is anything else we can do, please do not hesitate to ask!

Helpful
March 07, 2023

I’ve got awesome service treated you well and they help me as soon as I walked in the door. Thank you very much Adams and Joe. More

by Ryanjohnstone
Recommend Dealer
Yes
Employees Worked With
Adam Bremner
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Mar 08, 2023 -

Big West Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Ryan, for choosing Big West Ford! Big West Ford Management

Helpful
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