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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
124 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 124 reviews

March 29, 2023

The dealership was clean and tidy. The sales people were not pushy but very welcoming. More

by Happy camper
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 28, 2023

I highly recommend Big West Ford. Zeno made the process of buying a vehicle very easy and stress free. He was great to deal with and didn’t pressure me into buying anything. Thanks so More

by brooke
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 26, 2023

Everything was good excellent service by the whole staff we delt with including Mike, his manager and the finance team, and the truck is nice, Thank you for everything. More

by pj.clcfn
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bremner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford. Mike and our team appreciate your business and hope to see you again soon! Congratulations on your new truck! Big West Ford Management

Helpful
March 25, 2023

Quick Easy and wonderful personal experience! Wonderful Financial Office with quick service! Great vehicle delivery and exceptional vehicle training and overview! More

by Kwarnock
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Big West Ford responded

Thank you for taking the time to share your feedback with us. Ryan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Big West Ford Management

Helpful
March 24, 2023

Very good to deal with. Have used them for the last 10 years. I have purchased 6 vehicles from them in the last 10 years More

by mbailey4345
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lafreniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Big West Ford responded

Million dollar smile!!!! Thank you again for the business and for always coming to visit the dealership. Enjoy the new vehicle

Mar 25, 2023 -

mbailey4345 responded

The dealership, the salesman and the dealership did a very good job. Unfortunately the only problem was that Ford took so long to build it

Helpful
March 24, 2023

Wonderful service. From the beginning of my purchase right to the end. They answered all my questions and then some. If you want great service this is the place to come More

by Happy Customer
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Misener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and Debbie in Finance
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Mar 27, 2023 -

Big West Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Eddie, Sam, Debbie, and Jason, and hope you enjoy your new truck. We truly appreciate your feedback! Big West Ford Management

Helpful
March 23, 2023

Salesman are really nice and I would also include Sam and Joe from finance for all the AWESOME work they did! And I sure would recommend family and friends to Big West Ford, for they sure do there job 👍 wh More

by amy.yellowknee
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Big West Ford responded

Amy, Thank you for taking the time to share your feedback with us. Joe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Big West Ford Management

Helpful
March 23, 2023

Zeno was great and kept me informed throughout the whole process! Made the buying experience that much easier! More

by Jeremy
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Big West Ford responded

Jeremy, Thank you so much for your excellent review! We are so glad that Zeno had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
March 21, 2023

In the past I’ve had my vehicles there for servicing or Maintenance excellent service overall. I recently bought a new vehicle and The entire process from the beginning to finish was incredible my new vehi More

by dbiggin
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Big West Ford responded

Thank you so much for choosing Big West Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Big West Ford Management

Helpful
March 21, 2023

Ryan was a pleasure to deal with. He understood what our needs were and took the time to address our concerns and anxiety over purchasing a new vehicle. He was patient and did not m More

by Happy customer
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Happy customer responded

Thank you for your excellent service

Helpful
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Thank you for visiting our site. We recently updated our Privacy Notice, effective as of March 27, 2023, to better provide clarity to our customers. In particular, we've reorganized our Privacy Notice to provide additional details about the data we collect, use and disclose, and more information on ways you can exercise control over your personal information. You do not need to take any further action for the Privacy Notice to become effective. For additional details, please see our Privacy Notice.