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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
408 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 408 reviews

December 07, 2023

Brett was absolutely amazing! Got us into a beautiful Explorer, no hassle and no stress. Easiest car buying experience I've ever had! More

by AndreaV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Nazzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rachid
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Dec 08, 2023 -

Big West Ford responded

Thank you, Andrea, for your feedback on your recent visit to Big West Ford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new Explorer! Big West Ford Management

Helpful
December 04, 2023

Zeno was awesome, honest and respectful. everything you need from a sales person, he took care of me throughout the process and made the whole experience enjoyable! More

by Dooly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Nazzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Big West Ford responded

We are very happy to hear that Zeno provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Big West Ford Management

Helpful
December 03, 2023

I like the staff, they are very professional, they helped me find the right car that I was looking for, I am very happy with their services More

by Sarwat Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gislaine Corria
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Dec 04, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

Helpful
November 30, 2023

Everything was great. Very professional. I would buy here again and tell others to come here More

by Tstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford and congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Big West Ford Management

Helpful
November 28, 2023

Great dealership,friendly knowledgeable sales staff made us feel very welcome and were able to answer all our questions. More

by wolverine003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are so glad that Brett had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
November 28, 2023

Tom and I are so happy with how Jared treated and looked after us. The honesty and sincerity Jared showed us made us know we were in good hands. Jared explained everything we needed to know in detail. Than More

by tclavoie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Big West Ford responded

Thank you for your kind words for Jared and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

Helpful
November 26, 2023

Mike is the best! For the second time, Mike help us again from the start to finish and he patiently answer and explained all our queries. As usual, he did an amazing j More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Big West Ford responded

Christian, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
November 25, 2023

Noah was phenomenal to deal with. Super friendly and accommodating. Answered all my questions and didn’t make me feel like any of them were silly! He went above and beyond to ensure I More

by Melanie-walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie (finance) , Noah Hamelin
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Nov 26, 2023 -

Big West Ford responded

Melanie, Thanks for sharing your thoughts about your experience with Big West Ford. Noah, Eddie, and our team appreciate your business and hope to see you again soon! Big West Ford Management

Helpful
November 25, 2023

Ryan was amazing to work with in our search for a second family vehicle. He was honest, easy to connect with, and I am confident we found the perfect vehicle. I would go back to Ryan in a heartbeat! More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Big West Ford responded

Thank you, Lindsay! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

Helpful
November 24, 2023

Good people and good sales rep. Accounting was also great. No hasel or being pushed bye the sales reps More

by chrisharrington070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Big West Ford responded

Chris, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Big West Ford. Big West Ford Management

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