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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
455 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 455 reviews

June 26, 2023

Gordy Graves is the man in sales, Eddie in finance was also awesome! 2nd truck from these guys, highly recommend. More

by Terry Pesci
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Luah
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Jun 27, 2023 -

Big West Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Terry, and look forward to your next visit. Big West Ford Management

Helpful
June 23, 2023

She explained the features of the truck very well and connected my iPhone with no issues. Showed me where things were and what new compare to my older truck. Very pleasant experience More

by dion_holberton
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samira Janan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Luah
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Jun 24, 2023 -

Big West Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Big West Ford Management

Helpful
June 19, 2023

It was a fairly good experience. Had some problems with the 3m film but they were corrected in a timely manner. I mostly dealt with Eddy through financing, as the salesman I ordered More

by hawkjoe
Recommend Dealer
Yes
Employees Worked With
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Big West Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Big West Ford Management

Helpful
June 18, 2023

Gordy and the team at Big West Ford are amazing. Gordy provided excellent service without the hassle. Thanks, Gordy. More

by Vince
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Big West Ford responded

Vince, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

Helpful
June 17, 2023

Consistent excellent service in both the Service department and Quick Lane! Shelby in the Service department was so helpful, patient, and accommodating when I had an issue with my vehicle. She was a More

by Dina
Recommend Dealer
Yes
Employees Worked With
Shelby
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Jun 18, 2023 -

Big West Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Big West Ford Management

Helpful
June 17, 2023

Awesome experience he was super fast I got the vehicle at msrp he wasn't there to take advantage of a young kid he was there to help and walk me through the process More

by quinn.reeves2004
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
June 16, 2023

Great interactions with Jared, and everyone there was incredibly helpful. Would suggesting him for others. More

by dkirschner
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samira Janan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Big West Ford responded

It's great to hear that Jared and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

Helpful
June 16, 2023

Big West Ford was extremely helpful while I was shopping for my first Pick-up Truck. The staff, sales team, and finance personnel went above and beyond to get me in a new truck. 10/10 would recommend to any More

by Lyndon
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Misener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lafreniere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samira Janan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kelly, ZENO IOANNIDES, Aaron Henderson
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Jun 18, 2023 -

Big West Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

Helpful
June 15, 2023

Over all good experience, they were quick with delivery and all my paperwork was ready to go no waiting around. More

by Keznemlander
Recommend Dealer
Yes
Employees Worked With
Samira Janan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Luah, Aaron Henderson
Report | Print
Jun 15, 2023 -

Big West Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Big West Ford Management

Helpful
June 14, 2023

A great experience. Asking the right questions.Getting the right vehicle set up.Knowing what the client wants. More

by Johan
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samira Janan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie, Ryan Kelly
Report | Print
Jun 14, 2023 -

Big West Ford responded

Johan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

Jun 14, 2023 -

Johan responded

Looking forward to My First Service and thank you for the 3 Free Wash Bay passes keeping Coyote(Truck name) clean.

Helpful
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