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Big West Ford
Edmonton, AB
458 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 458 reviews
July 22, 2023
Went to Big West for an oil change had some time while waiting so went to check out the new Escape and met with Ryan and the next thing we are doing a deal. He found exactly what I was looking for, gave a waiting so went to check out the new Escape and met with Ryan and the next thing we are doing a deal. He found exactly what I was looking for, gave a great trade in value and made everything so simple. Always been a supporter of Big West and will continue to do so. Ryan’s sparkling personality made it a really great experience. Highly recommend visiting Big West Ford and ask for Ryan you will not disappointed. More
by Tina
Employees Worked With
Ryan Kelly, Dario Luah
Helpful July 22, 2023
Dealing with Mike,Ed and Sam was around great experience, no issues ,great looking truck..thanks guys. no issues ,great looking truck..thanks guys. More
by anchorpoint6709
Employees Worked With
July 22, 2023
Thanks again to joe and Ryan for doing an excellent job on filling my needs and my families as we have bought a number of vehicles from these great guys they will always look after you on filling my needs and my families as we have bought a number of vehicles from these great guys they will always look after you More
by larry.williams
July 22, 2023
Everyone were really great. Met with Joe, Mike, Debbie, and Giselle. Very helpful, patient, and responsive. Met with Joe, Mike, Debbie, and Giselle. Very helpful, patient, and responsive. More
by Bhargava Srikantam
July 21, 2023
Great job working with on pricing. They were very patient working with us through the process and very helpful. Definitely a new experience for us with dealerships. They were very patient working with us through the process and very helpful. Definitely a new experience for us with dealerships. More
by Shawn
July 21, 2023
After dealing with a number of Ford dealerships around the city, I landed on Big West Ford. Very professional, straight-to-the-point, no games, and they jumped through hoops to accomodate me. My next ca the city, I landed on Big West Ford. Very professional, straight-to-the-point, no games, and they jumped through hoops to accomodate me. My next car will come from them :) More
by jonniestyle
Employees Worked With
Other Employees :
Sheevana and Eddie were also very helpful, friendly, and professional!, Monica Townsend, Dario Luah
July 20, 2023
I’ve bought three new vehicles from Big West and Brett/Joe in the last two years, the service and communication is top notch, along with always getting us absolutely everything we ask for. Very happ Brett/Joe in the last two years, the service and communication is top notch, along with always getting us absolutely everything we ask for. Very happy customers from Cold Lake, AB. More
by Burlaka16
July 20, 2023
I was happy with how quick Mike was able to find me a truck, I love it. truck, I love it. More
by Mo
July 20, 2023
Awesome crew to deal with, answered my questions, didn’t push or try to upsell me into options in didn’t need. Just an all round good experience push or try to upsell me into options in didn’t need. Just an all round good experience More
by Tim
Employees Worked With
Ryan Kelly
July 16, 2023
Out of the over 15 ish dealer ships I went to to find a new car, this was the only one that was completely honest right from the start. new car, this was the only one that was completely honest right from the start. More
by James_R_Atkins
