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Big West Ford
Edmonton, AB
465 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 465 reviews
August 31, 2023
Our sales and finance person was phenominal. Sales department worked hard to put together an offer taking into account our concerns regarding warranty and payments. Sales department worked hard to put together an offer taking into account our concerns regarding warranty and payments. More
by aglacombe
Helpful August 29, 2023
I walked into big Big West Ford just wanting to look and see what was on the lot as we just started talking about maybe getting a new car. I was so impressed with Noah from the get go. He gave us our space see what was on the lot as we just started talking about maybe getting a new car. I was so impressed with Noah from the get go. He gave us our space and answered all of our questions when we had them. He’s so knowledgeable about Ford products. I wanted something that we probably didn’t need vehicle wise and he really helped balance our wants with our needs. I feel we walked away with the best choice for our family because Noah asked great questions and understood our needs for this vehicle. He wasn’t trying to sell us a car. He was trying to help us make the right vehicle choice for our family and our needs. We could not have been happier with our experience and would recommend Noah to anyone. More
by MJ
Employees Worked With
Noah Hamelin
August 28, 2023
People are so kind. They helped to get my request. They were fair in trading my old car They helped to get my request. They were fair in trading my old car More
by Khalid
August 28, 2023
Brett is a superb, he is knowledgeable, patient and respectful. Everyone in Big West ford was very nice and supportive. Special thanks to Sam & Eddie. respectful. Everyone in Big West ford was very nice and supportive. Special thanks to Sam & Eddie. More
by Naz
Employees Worked With
Other Employees :
Eddie, from financial Department
August 27, 2023
Very accommodating right off the bat. Mike was straight forward and made time for me always. The dealership manager and Mike organized to pick up my trade in. They worked with my short ti Mike was straight forward and made time for me always. The dealership manager and Mike organized to pick up my trade in. They worked with my short timeline and made my purchase happen. More
by Jfeeney
August 26, 2023
Great place for a new vehicle I felt welcome and the service was excellent. I highly recommend service was excellent. I highly recommend More
by dezx420
Employees Worked With
August 25, 2023
Everyone I dealt with at the dealership was very friend and easy to deal with. Overall great experience and easy to deal with. Overall great experience More
by Cb
August 25, 2023
Easy and smooth buying experience. Very friendly staff. Love our new escape plug in hybrid. Thank you for everything. Will be back for other new cars in the future. Very friendly staff. Love our new escape plug in hybrid. Thank you for everything. Will be back for other new cars in the future. More
by alex
Employees Worked With
Ryan Kelly
August 25, 2023
Flexible, responsive and quick sales and finance teams. Easy and hassle-free vehicle delivery. Full marks! Easy and hassle-free vehicle delivery. Full marks! More
by Olexiy Poroshyn
Employees Worked With
August 24, 2023
The sales team was friendly , easy to deal with and worked hard to get this sale. Brett is an awesome salesmen, I will be buying my next truck off him worked hard to get this sale. Brett is an awesome salesmen, I will be buying my next truck off him More
by clake1982
