BMW Markham

Exceptional Customer Service = Repeat Patronage This is my third vehicle purchased from Town & Country BMW dealership since 2011. As always, I received superb customer service and had a pleasurable This is my third vehicle purchased from Town & Country BMW dealership since 2011. As always, I received superb customer service and had a pleasurable shopping experience from the initial conversation to taking delivery. This would not have been possible without the courteous, knowledgeable and professional sales consultant (Justin Ni) and product genius (Michelle Fung). I would highly recommend this dealership to anyone who is interested in purchasing a BMW vehicle, whether new or used. They provide excellent maintenance service as well, I have been dealing with service advisor (Yong Guan) for several years now and Andrew Mak before that, both have been providing outstanding customer service and taking good ownership of customer concern and issue with professionalism and consistency. More

Great service with highly competent people I had a fantastic experience at Town+Country BMW dealership. Although I was not completely sure of what car to buy, Harsh Thakkar gave me a meticulous I had a fantastic experience at Town+Country BMW dealership. Although I was not completely sure of what car to buy, Harsh Thakkar gave me a meticulous explanation of options and made me feel really comfortable to make a decision. At the day of pick-up the car, I had an excellent review of how the car works by Michelle Fung as this is my first BMW. Extremely happy with my choice and with the car dealership! I highly recommend it! A More

Great customer service The sales consultant that I worked with really helped me to find the car that was right for me. Although she was on vacation as we were finalizing det The sales consultant that I worked with really helped me to find the car that was right for me. Although she was on vacation as we were finalizing details, she looped in someone else to assist and between the two of them they were able to have my vehicle ready on my desired date. When I picked up my car, I had a great experience with a Delivery Specialist to walk me through all of the features of my new car. She did a great job! There was a lot more to cover than I expected. Overall, it was a very good experience and I'm thrilled with my new Beemer convertible! More

X5 Purchase Albert was great to work with - he always accommodated our schedules and ensured we got everything we wanted from this purchase. We are very happy wit Albert was great to work with - he always accommodated our schedules and ensured we got everything we wanted from this purchase. We are very happy with the purchase! More

Great Experience!!! Went to Town+Country BMW for my first BMW and was not disappointed. Had a great experience that was stress free. Everyone I dealt with was really nic Went to Town+Country BMW for my first BMW and was not disappointed. Had a great experience that was stress free. Everyone I dealt with was really nice and caring. The sales person was knowledgable about the car we were interested in and very honest with regards to options and what I really needed. I felt he really worked hard to get us the best price possible. The business manager was extremely nice as well, he explained all warranties and available options and alllowed us to go home and think about it. There was absolutely no pressure tactics to purchase any extended warranties. When we picked up our car we met the product genius who was great. She was very patient and made sure I understood my new car before letting us go. She answered all our questions and even followed up with us a few days later to see if we had any more questions. Overall this was the most positive experience I've had purchasing a new car. Special thanks to Michael, Tonley and Michelle for making my first BMW experience a great one. More

An wonderful experience I had a wonderful experience trading in my old financed vehicle and leasing a new car. Sammy Au is the best sales representative I have ever met. I had a wonderful experience trading in my old financed vehicle and leasing a new car. Sammy Au is the best sales representative I have ever met. More

We've been driving BMW for years and are happy with them all Both Sammy and Michelle are exceptional. Professionally, they are very knowledgeable with their products. As a person, they are courteous and frie Both Sammy and Michelle are exceptional. Professionally, they are very knowledgeable with their products. As a person, they are courteous and friendly. It's a joy to deal with them as they are very approachable and genuine. They will do their best to satisfy their clients. Thumbs up to both of them. I will definitely recommend my friends to them. More

Top Notch I'm a third time BMW owner and it was my best experience ever. It is like sitting in 1st class and getting the royal treatment. Sammy is truly a pro I'm a third time BMW owner and it was my best experience ever. It is like sitting in 1st class and getting the royal treatment. Sammy is truly a professional and extremely knowledgeable. More

Flawless delivery and service Town and Country Pfaff motors is an excellent dealership I have pushased 3 cars including my 2017 M6 cabriolet the staff was very helpful in every as Town and Country Pfaff motors is an excellent dealership I have pushased 3 cars including my 2017 M6 cabriolet the staff was very helpful in every aspect of the purchase and delivery of the car My experience getting my car serviced at T+C BMW has always been positive. More