Audi Kitchener-Waterloo

I was an existing Audi A3 owner and had purchased and serviced my car in north Toronto for four years. When it came time to change vehicles I returned to my previous dealer looking to purchase an A5. The serviced my car in north Toronto for four years. When it came time to change vehicles I returned to my previous dealer looking to purchase an A5. The previous dealer felt they were the only dealer. During a visit to Kitchener, I stopped to Crosby Audi on New Years Eve late afternoon to examine their inventory. I had the pleasure of meeting Dino Zunic who was gracious to spend some time answering my questions. Dino asked me for a wish list of features and options I wanted in my next vehicle by email. I sent him an email with the requests and my VIN for a trade in value and he came back with a quote that saved me thousands compared to the quote I had received from my previous dealer. The following weekend I travelled to meet with Dino to examine colour options of existing inventory. Dino was sincere to deal with and did not pressure a sale. After signing for a exterior colour and travelling home my wife indicated this was not her first choice of colour. In a phone call Dino had changed the colour with no questions asked. The level of service and attention to detail, price of the vehicle and patience was a huge factor in making my purchase. Finally, Rick Davis (service manager) who I have known for years through another automotive dealer, it was a pleasure to see him working for Crosby Audi. More

Everyone was great to deal with, I was pleased with the service and I am very pleased with the car. I am very satisfied and I highly recommend Crosby. service and I am very pleased with the car. I am very satisfied and I highly recommend Crosby. More

I recently leased my second A4 through Dino at Crosby's. He is a very pleasant and professional salesperson to deal with, I would recommend him. Dino made sure my first choice of colour/interior Crosby's. He is a very pleasant and professional salesperson to deal with, I would recommend him. Dino made sure my first choice of colour/interior combo was available both times, so I didn't have to settle for an alternate choice. In the fall Dino made me aware of the early lease termination offer, which I happily took advantage of and I am now driving an awesome 2013 A4! Nancy W. More

It was great experience to get the knowledge about Audio Q7 from Martin and to become really like this Q7. Martin is a very nice saleman and has done great job in my decision maing process. Q7 from Martin and to become really like this Q7. Martin is a very nice saleman and has done great job in my decision maing process. More

When we decided it was time to purchase a new vehicle we narrowed our search down to the preverbal 'short list' and set out to test drive the Ranger Rover Evoque , the Volvo XC60 , the Jeep Grande Cherokee narrowed our search down to the preverbal 'short list' and set out to test drive the Ranger Rover Evoque , the Volvo XC60 , the Jeep Grande Cherokee and the Audi Q5. We found that all of our choices were great vehicles on the test drive , all similarly priced and each with it's own unique personality. At the end of the day , the difference was the sales pitch. Martin's knowledge of his product and his passion and determination to get us into an Audi helped us to make our decision. When we picked up teh vehicle we worked with Kaitlin who was equally as knowledgable and professional. We are thoroughly enjoying our Audi Q5 and have no regrets whatsoever about our decision. More

Martin was great to work with in purchasing my vehicle and followed up afterwards to make sure that everything went smoothly. Morgan's team in the service department have always been helpful and friend and followed up afterwards to make sure that everything went smoothly. Morgan's team in the service department have always been helpful and friendly. The few issues I experienced were dealt with right away and appropriately. Crosby's client promotion events make you feel appreciated - the Audi quattro Cup golf tournament and VIP Auto Show in particular. I am very pleased with the vehicle I purchased. More

I recently purchased a new Audi from Crosby. They have been my dealership of choice for over 6 years. The staff continues to make the experience of purchasing a vehicle both efficient and friendly. Martin been my dealership of choice for over 6 years. The staff continues to make the experience of purchasing a vehicle both efficient and friendly. Martin, Dan and Kaitlin far exceed consumer expectations with regards to purchasing a vehicle. My loyalty to Crosby stems from their ability to provide an exceptional level of service throughout the entire ownership life cycle (sales and service). More

From the very first meeting to after purchase follow up discussions, Martin has been very professional, knowledgable, friendly, and straightforward. It was a pleasure to deal with him and I would highly r discussions, Martin has been very professional, knowledgable, friendly, and straightforward. It was a pleasure to deal with him and I would highly recommend anyone interested in an Audi visit and talk to Martin. More

I enjoyed my experience with the team at Crosby Audi and would strongly recommend working with them. The team is welcoming, friendly and efficient. Excellent customer service! would strongly recommend working with them. The team is welcoming, friendly and efficient. Excellent customer service! More

Very knowledgable and thorough in his approach--made an existing lease termination from another Audi dealer to Crosbie seamless. Martin is quick to respond to all manner of contact or query. He represe existing lease termination from another Audi dealer to Crosbie seamless. Martin is quick to respond to all manner of contact or query. He represents the Crosbie and Audi brand exceptionally well. Thank you Martin More