Alberta Honda

Terrible service don’t care about customers Switch to Toyota I get excellent service Treated us like garbage Broke our car in the process of fixing Toyota I get excellent service Treated us like garbage Broke our car in the process of fixing More

Absolutely the worst.( my car got vandalized inside their parking lot and guess what? It’s my responsibility!!! Incompetent and the only thing they are good at is squeezing the last penny out of your pocke parking lot and guess what? It’s my responsibility!!! Incompetent and the only thing they are good at is squeezing the last penny out of your pocket. I brought my van because it won’t start ( which I bring many many times before and they were not able to fix) . The battery went down there and even the remote key won’t work. So melisa call me to approve a payment of $70 to open the car door!!??? So I said no this is part of the problem I have to deal with almost on daily bases which You’ve never been able to fix since 2018. A couple of days later they calling me to tell me that my van was vandalized while inside their parking area and the catalytic converters were stolen and I should call my insurance to take care of it. To make a long story short am responsible for $1200 to fix the vandalism (500 deductible and 700 for depreciation value of the stolen parts). And my car is not even start yet. I took my car and will never ever be back there I’ll never buy a Honda again I’ll never recommend a Honda or this dealership to any body. More

Excellent help from Mike Pelley when I walked in the door. Was fun to deal with made the buying experience smooth. The dealership was clean and nice waiting room with a great refreshment machine. M door. Was fun to deal with made the buying experience smooth. The dealership was clean and nice waiting room with a great refreshment machine. Made us feel welcome. More

Terrible customer service. Terrible customer service and service advisors. They just care about your money and how much they can get more from you. I definitely don't recommend Terrible customer service and service advisors. They just care about your money and how much they can get more from you. I definitely don't recommend Alberta Honda. Because of them, I started hating the Honda brand as well. More

Purchase of new 2019 Ridgeline I found Alberta Honda great to deal with. The salesperson (Mitch) was great. There was excellent communication. Vehicle was as described. The pick I found Alberta Honda great to deal with. The salesperson (Mitch) was great. There was excellent communication. Vehicle was as described. The pick up was efficient and excellent very pleased More

I was a customer of Alberta Honda since 2006 and we parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed lit parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed little value on customer service. I returned this year based solely on location to only view a vehicle I was interested in person, which you cannot do on the internet. To my pleasure this is where I met Richard Yao and Warren Evans. Richard was a great salesman who served both his position and the customer with integrity and respected my wife and I with his answers and knowledge of the industry, product and market. Warren did not waste time and was extremely professional during the entire process. He did not pull cheesy sales manager lines and project offensive body language. If your looking for a vehicle, you won’t regret seeking these gentleman. I will admit this sale would not have happened at Alberta Honda if they were not there. I also commend the owners on taking efforts to improve their dealership by replacing the management team. I hope this change is for the better and changes the previous near sited culture of the past at Alberta Honda. GREAT JOB RICHARD and WARREN More

Good Support and Guidance to purchase new vehicle I just purchased a new 2019 Honda Pilot from Alberta Honda. They were very helpful and supportive with what I was looking for in both my trade in and I just purchased a new 2019 Honda Pilot from Alberta Honda. They were very helpful and supportive with what I was looking for in both my trade in and monthly payments for the new vehicle. I would strongly suggest going into Alberta Honda and talking to them. I used to go to Sherwood Honda and its like night and day with the customer service you receive at Alberta Honda. They will work with you in what you want and are looking for, they were also honest people and even though with my trade in they were not going to make much profit off it they still gave me what I wanted and as a buyer I appreciate that. They don't low ball you or aren't crooks like Sherwood Honda they do the best they can to help put you in the vehicle you want. More