Alberta Honda

Did not provide two keys, didn’t tell us until we were leaving, Tony/Justin/Salesmanger and service manager lied to us. Had ‘given’ us two free lost keys, but required us to lie to the insurance company a leaving, Tony/Justin/Salesmanger and service manager lied to us. Had ‘given’ us two free lost keys, but required us to lie to the insurance company about loosing a key that we were never given. More

We had a great experience at Alberta Honda. Biz Orchard was an exceptional and enthusiastic sales associate. He was always willing to help and provide clarity on our questions and because of that we were a was an exceptional and enthusiastic sales associate. He was always willing to help and provide clarity on our questions and because of that we were able to successfully purchase a Toyota Rav 4. I would definitely recommend Biz and Alberta Honda in the future! More

Worst honda dealership and customer service in Edmonton it takes almost 5 hours to change a 1 new tire even i booked early in the morning it takes almost 5 hours to change a 1 new tire even i booked early in the morning More

I was very impressed with my sales associate, he was friendly, knowledgeable and really helpful. I had an Excellent experience today while I explored options on buying a new vehicle. He went above and b friendly, knowledgeable and really helpful. I had an Excellent experience today while I explored options on buying a new vehicle. He went above and beyond in customer service. Keep up the Great work, Thankyou. More

Gio was awesome to deal with. Very knowledgeable about the vehicle and it’s workings. Always has a smile and time to talk. Always remembers my name when I’m in the dealership for service etc the vehicle and it’s workings. Always has a smile and time to talk. Always remembers my name when I’m in the dealership for service etc More

I recently purchased a new honda civic touring from Alberta Honda and Clarence Magnaye was our sales representative. We made a decision to buy the car only because of his customer care, willingness to Alberta Honda and Clarence Magnaye was our sales representative. We made a decision to buy the car only because of his customer care, willingness to explain the deals based on our budget. He is honest and very helpful. I will recommend him as a good sales representative. More

Biz Orchard was incredible! He made my decision super easy and the process was super fast and smooth! I recommend Biz to anyone looking for a car as he is the nicest salesmen you'll ever meet! easy and the process was super fast and smooth! I recommend Biz to anyone looking for a car as he is the nicest salesmen you'll ever meet! More

Gave me a FAULTY VEHICLE and when I found out, they won’t take it back..!! The vehicle gasket engine was opened as reported by the Service Personnel, it was not disclosed to me while selling the vehicle. take it back..!! The vehicle gasket engine was opened as reported by the Service Personnel, it was not disclosed to me while selling the vehicle. Unfair. I took delivery of my Honda CRV on March 12, 2021 (Salesman: GIOVANNI BALDASSARRE). Giovanni told me this is a CERTIFIED HONDA vehicle with on 55,000 kms on it, I was happy and drove home. The mechanical fitness assessment was signed by Brandon Schmidt which today seems like I was lied to. Problems: 1. Heater assembly was not working, they took more than a week to fix it. My question here: Did you guys not do your inspection? What does Honda certified mean? 2. I brought the vehicle back and opened the hood, the ENGINE OIL WAS LEAKING. I took it back immediately, they confirmed that they did some work on the vehicle and early February and was not sealed properly. So, I have been driving a vehicle which has been leaking oil for a month. And how is any of this my fault? I parked the vehicle on March 29, 2021 at their location and told them I don’t want it anymore. IT IS YOUR FAULT AND YOU HAVE TO LEARN TO ACCEPT THAT YOU DID SOMETHING WRONG AND HAVE TO MAKE IT RIGHT. Why was it not disclosed that the gasket was opened to check the timing chain? I consulted my friend who is an approved mechanic, he said there is no reason to open the timing chain opened at the first place. GIOVANNI BALDASSARRE; NOT RETURNING PHONE CALLS IS NOT AN OPTION, DOES NOT MAKE YOU LOOK ANY GOOD. More

Nice to find a dealership that is still open on Sundays. John was helpful in arranging a couple of test drives and explaining the different options available. Those two factors got this dealership it’s 2 st John was helpful in arranging a couple of test drives and explaining the different options available. Those two factors got this dealership it’s 2 stars from me. It was downhill from there, When I decided to put in an offer, I was told that the dealership does not accept cash payment for used cars. If I wanted to buy the car, then I would need to arrange a loan through their financing office (for which the dealership would, of course, receive a financial kick-back). I even offered to bring in a bank draft and let them cash it prior to picking up the vehicle, but was refused. Then I asked them to drop the car price by the amount that I would have to pay in interest. Again, they refused. Result: I walked out and found another dealership that was more than happy to accept my hard-earned cash. More

Gio was very helpful to deal with for my lease on a new CRV. No high pressure or rushing to make a decision. He was professional and informative and took the time to answer any questions. Would definitel CRV. No high pressure or rushing to make a decision. He was professional and informative and took the time to answer any questions. Would definitely recommend him for purchasing or leasing a vehicle! More