Alberta Honda

Gave me a FAULTY VEHICLE and when I found out, they won’t take it back..!! The vehicle gasket engine was opened as reported by the Service Personnel, it was not disclosed to me while selling the vehicle. take it back..!! The vehicle gasket engine was opened as reported by the Service Personnel, it was not disclosed to me while selling the vehicle. Unfair. I took delivery of my Honda CRV on March 12, 2021 (Salesman: GIOVANNI BALDASSARRE). Giovanni told me this is a CERTIFIED HONDA vehicle with on 55,000 kms on it, I was happy and drove home. The mechanical fitness assessment was signed by Brandon Schmidt which today seems like I was lied to. Problems: 1. Heater assembly was not working, they took more than a week to fix it. My question here: Did you guys not do your inspection? What does Honda certified mean? 2. I brought the vehicle back and opened the hood, the ENGINE OIL WAS LEAKING. I took it back immediately, they confirmed that they did some work on the vehicle and early February and was not sealed properly. So, I have been driving a vehicle which has been leaking oil for a month. And how is any of this my fault? I parked the vehicle on March 29, 2021 at their location and told them I don’t want it anymore. IT IS YOUR FAULT AND YOU HAVE TO LEARN TO ACCEPT THAT YOU DID SOMETHING WRONG AND HAVE TO MAKE IT RIGHT. Why was it not disclosed that the gasket was opened to check the timing chain? I consulted my friend who is an approved mechanic, he said there is no reason to open the timing chain opened at the first place. GIOVANNI BALDASSARRE; NOT RETURNING PHONE CALLS IS NOT AN OPTION, DOES NOT MAKE YOU LOOK ANY GOOD. More

Nice to find a dealership that is still open on Sundays. John was helpful in arranging a couple of test drives and explaining the different options available. Those two factors got this dealership it’s 2 st John was helpful in arranging a couple of test drives and explaining the different options available. Those two factors got this dealership it’s 2 stars from me. It was downhill from there, When I decided to put in an offer, I was told that the dealership does not accept cash payment for used cars. If I wanted to buy the car, then I would need to arrange a loan through their financing office (for which the dealership would, of course, receive a financial kick-back). I even offered to bring in a bank draft and let them cash it prior to picking up the vehicle, but was refused. Then I asked them to drop the car price by the amount that I would have to pay in interest. Again, they refused. Result: I walked out and found another dealership that was more than happy to accept my hard-earned cash. More

Gio was very helpful to deal with for my lease on a new CRV. No high pressure or rushing to make a decision. He was professional and informative and took the time to answer any questions. Would definitel CRV. No high pressure or rushing to make a decision. He was professional and informative and took the time to answer any questions. Would definitely recommend him for purchasing or leasing a vehicle! More

Gio was very welcoming, he made my experience in purchasing a vehicle very comfortable and answered all my questions and concerns. I would recommend him to anyone looking to purchase a new vehicle. purchasing a vehicle very comfortable and answered all my questions and concerns. I would recommend him to anyone looking to purchase a new vehicle. More

Gio welcomed us with a big smile, was very helpful, and professional, he explained us the differences between the car which we might think to own and found us the car we were looking for. He was fast and p professional, he explained us the differences between the car which we might think to own and found us the car we were looking for. He was fast and prompt in his actions.we were happy to deal with him. I give him 5/5 and strongly recommend him. More

Gio was very helpful and quick. gave us the best deal. Would highly recommend..looking forward to do business again in future as well. Positive experience. Would highly recommend..looking forward to do business again in future as well. Positive experience. More

In the process of trying to buy a used pilot with these guys and was told they won't except any bank transfers, wire transfers, drafts, etc.. or any payment for that matter of more than 5K. I was trying to guys and was told they won't except any bank transfers, wire transfers, drafts, etc.. or any payment for that matter of more than 5K. I was trying to put 20K down and the rest I had lined up with my bank - BMO. This dealership makes you go through their lending program... Dirty! If you are afraid of scams etc. just hold the cars until the money has cleared. You just lost a sale because you won't take mine or my banks money. Well I talked to Calgary Honda and they have no problem taking my money. More

We had the easiest, most seamless, no stress transaction we have ever had at a dealership in our lives. My wife and I are expecting twins, so we started minivan shopping 3 weeks ago. It was a horrible e we have ever had at a dealership in our lives. My wife and I are expecting twins, so we started minivan shopping 3 weeks ago. It was a horrible experience at other dealers, we wasted tons of time... Other dealerships were pushy, had hidden fees and policies that left us feeling uneasy. At that point we were debating just buying privately... We went to one last dealership and were instantly helped by Giovanni Baldassarre, he wasn't pushy, was extremely knowledgeable and just explained the vehicle to us. He made us feel so comfortable and informed, that we signed a deal and put a deposit on the van that day. It was nice to still have a family owned dealership work in this matter. These big "GO" corporately owned dealerships couldn't care less about their customers, it's all about a sale. Not to mention, the large dealerships change their salespeople like their socks. Giovanni Baldassarre has over 10 years of Honda experience/knowledge, has been at Alberta Honda for over 4 years and I see why now. This is an employee you do not want to loose. If I had my own company, I would hire him on the spot. He truly deserves this recognition and I hope the dealership manager or owner see this review and give him the praise/credit he is entitled to. Thank you very much Alberta Honda and Giovanni Baldassarre. We have never bought a brand new vehicle before and we will never forget that day. More

Gio was excellent!I have been a client of Honda for Gio was excellent! I have been a client of Honda for nearly 20 years and I was very impressed with Gio! He was extremely helpful and knowledgeable Gio was excellent! I have been a client of Honda for nearly 20 years and I was very impressed with Gio! He was extremely helpful and knowledgeable and ensured I got exactly the car that I wanted. He was a true pleasure to deal with on the purchase of my new Accord! More

Extremely happy we visited Alberta Honda. We were fortunate to meet a very professional, friendly and easy-going salesman named Gio. This was our 1st new vehicle we have ever bought and the experienc fortunate to meet a very professional, friendly and easy-going salesman named Gio. This was our 1st new vehicle we have ever bought and the experience was very positive. He exceeded our expectations to get everything we wanted at a price we were willing to pay. He provided us with great customer service and was able to answer any of our questions. He located the colour we wanted and the aftermarket purchases were completed the day it was promised....Presented inside with a bright red bow! We would definitely recommend Gio and this dealership. Very friendly staff. Thank you to Amanda in finance as she made the process very easy for us. Gio and Amanda are a great asset to Alberta Honda… We were very satisfied! Val & Blain More