Straightline Kia

Great experience Tyron is my sales rep. He was very prepared for my visit, and made this an enjoyable and easy purchase. I would recommend him and Straightline Kia to Tyron is my sales rep. He was very prepared for my visit, and made this an enjoyable and easy purchase. I would recommend him and Straightline Kia to anyone More

Good experience with all sales staff Having dealt with several Kia dealerships around Calgary I have found Straightline staff to be professional and easy to deal with and they don't use a Having dealt with several Kia dealerships around Calgary I have found Straightline staff to be professional and easy to deal with and they don't use any pressure tactics for a purchase. More

Amazing experience Very pleased with my experience at this dealership. No pressure or hidden sales tactics when talking about purchasing a vehicle. Tyron Burgos was a pr Very pleased with my experience at this dealership. No pressure or hidden sales tactics when talking about purchasing a vehicle. Tyron Burgos was a professional, knew his information about the car I wanted. Highly recommend this dealership and especially Tyron for sales. More

Eric made the experience easy! I bought my first new car from Straightline, and they made the experience very enjoyable. Straightline Kia stands out to me because they pay very clos I bought my first new car from Straightline, and they made the experience very enjoyable. Straightline Kia stands out to me because they pay very close attention to detail and go the extra mile for their customers. More

Will not recommend. I bought a used kia from this dealership. My experience with Eric was great. He was friendly, knowledgeable, and easy to work with. I think he did a I bought a used kia from this dealership. My experience with Eric was great. He was friendly, knowledgeable, and easy to work with. I think he did a great job. My issues had nothing to do with Eric himself, so I want to make it clear that I am satisfied with the job he did. I had serious issues with the dealership itself and my interactions with Mike. I found Mike to be arrogant and had no interest in customer service and satisfaction. Mike was very difficult to work with and had no concern over my experience as customer. He made threats that if I took my concerns to Kia Canada, that he would no longer help me and promises he made in person were not followed through with. Mike was difficult to reach. At one point we were told he was "too busy" to speak to us. When I pointed out that the dealership was empty, I was told that he had paperwork to do and we would need to wait 3 hours to speak to him. Since when was paperwork more important than the customer? Overall, I was highly disappointed with the experience, especially after seeing the large banner advertising the award that this dealership received from DealerRater. I was informed that the award criteria was for customer service and satisfaction. I will not be recommending this dealership to anyone and will advise others against using this dealership if I hear they are in need of a new vehicle. More

Easy experience with no pressure I was put into a spot where I ended up seeking a reliable vehicle and have approached other dealerships before. I knew I wanted to buy an import and I I was put into a spot where I ended up seeking a reliable vehicle and have approached other dealerships before. I knew I wanted to buy an import and I was hoping to see what kind of used vehicles the Kia dealership had. I ended up having a discussion with the folks there, and they were super helpful in letting me know about some of the differences between buying a used vehicle or getting a new vehicle. The result was finding this vehicle. I cannot believe we were able to get such a great deal on it and that this was so simple. I never felt pressured into anything. I think it helped a lot that I was knowledgeable of my own budget and knew exactly what I was looking for. In any case, all the rumours I heard about Kia being a great company to deal with have so far been true! I am super happy with my purchase and experience and would recommend them. More

Worked extra to get me in my car. They worked really hard to secure a reasonable interest rate that I can afford.Brenda worked her magic to get me approved at a rate I can afford, very They worked really hard to secure a reasonable interest rate that I can afford.Brenda worked her magic to get me approved at a rate I can afford, very easy to deal with. They were wonderful to deal with and I strongly recommend going and talking to Jessica. When I had concerns they were very understanding and helped calm my nerves. More

Fantastic, got everything i needed Went into Kia with an Idea of what vehicle I needed for my growing family and was up front that I was torn between a Kia and another model from a diff Went into Kia with an Idea of what vehicle I needed for my growing family and was up front that I was torn between a Kia and another model from a different dealership. Darren greeted me even and was willing to stay late during my first visit to the dealership, because I wasn't able to make it in until after I put my kids to bed. Darren created a very non-pressure experience and was accommodating to my busy schedule. He went threw all the models that had the features I was looking for and helped me find the right trim. He also answered all my million questions and when it came to purchasing time was very up front about all costs and exactly what I was paying for. He was supper helpful and was a great experience working with him and Kia in general. More

No pressure buying! Our sales guy, Darren B, was absolutely amazing. He took the time out to see what our needs were for a new vehicle. Never felt any pressure to buy un Our sales guy, Darren B, was absolutely amazing. He took the time out to see what our needs were for a new vehicle. Never felt any pressure to buy until we were ready. The follow up after the purchase was greatly appreciated. Would recommend to anyone considering purchasing a vehicle. More

Friendly and helpful! Tyron made it easy and fun to buy a new car! Everyone at the dealership was helpful, relaxed, and friendly. I didn’t feel pressured to buy and I would Tyron made it easy and fun to buy a new car! Everyone at the dealership was helpful, relaxed, and friendly. I didn’t feel pressured to buy and I would go back next time I’m in the market for a vehicle. More