William Albro
William Albro at Flood Mazda
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William Albro | Page 2

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
137 Reviews

Languages Spoken

English English

4.8

137 Reviews

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137 Reviews of William Albro

October 29, 2023

Dealership Rating
Employee Rating

I , and my family, Have had many pleasant experiences with flood mazda over the years More

by KHART7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Oct 30, 2023

Flood Mazda responded

Good Morning I am happy to hear that you have great experiences here at Flood Mazda. Our goal is 100% customer satisfaction! We look forward to seeing you again on your next vist. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

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Service is personal and quality. They only do the work you need done advise what can be done at another time. Never been up sold or pressured into unwanted work More

by nancy.dawson
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Oct 24, 2023

Flood Mazda responded

Dear Nancy, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

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Service experience was great. Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service More

by CRUDASITY
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Oct 24, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 18, 2023

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Technicians paid great attention to detail. Excellent explanation of work done. Work done in a timely manner. More

by maryellenodonnell48
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Recommend Dealer
Yes
Oct 18, 2023

Flood Mazda responded

Mary Ellen, Thank you for the positive feedback and the 5-Star review. We appreciate your business and value our customers. We are always here to help. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 16, 2023

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Service always takes me In immediately if I have any problem . Last week I had a nail in my tire and had to be back at work in an hour . They took my car in fixed the tire under 40 minutes . More

by colleenlittlefield
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo

Oct 17, 2023

Flood Mazda responded

Good morning Colleen, Thank you for the 5-Star review. We appreciate your business and value you as a customer. Our goal is 100% customer satisfaction, whether you are purchasing a new vehicle or getting yours serviced. We always look forward to seeing you. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 11, 2023

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Service was outstanding, and I explained what I needed and what was due for the next service. It is not easy to find a service place where you can count on without worrying. I think I found it here. I app More

by CYI1973320
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Oct 16, 2023

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review! I'm so glad to hear that you had a great experience with our service department. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. Here at Flood Mazda, we stand by our service in excellence. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 01, 2023

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Stand behind their work. Clear communication on what needs to be done. Love the video showing what needs to be done. More

by JSEALE468
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 03, 2023

Flood Mazda responded

Dear Mr. Seale, Thank you for the 5-Star review! We are happy that the service team provided you with great communication and was able to get the service done. Customers love the videos as it shows exactly what was done on your car. Our goal is 100% customer satisfaction. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 23, 2023

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Friendly courteous and worked in a tlmely fashion . Did what I asked to be done and completed work on time More

by scttnelson654
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Sep 25, 2023

Flood Mazda responded

Good Morning, Thank you for the positive feedback. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad you received that from our service department. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

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Very satisfied with the service and they even washed my car. I’ll definitely go there for service More

by Doloresl
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Recommend Dealer
Yes
Sep 19, 2023

Flood Mazda responded

Dolores, Thank you for taking the time to review our dealership. We appreciate the 5-Star review and value our customers. Sometimes its the little things that make it all worthwhile. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 08, 2023

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Employee Rating

Excellent service all around, would recommend it to anyone who asks my opinion. Video of work is very helpful More

by jfinan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo

Sep 11, 2023

Flood Mazda responded

Good Afternoon, Thank you for taking the time to review our dealership. We appreciate your business and the 5-Star review. We stand by our service in excellence here at Flood Mazda. We look forward to to seeing you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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