William Albro
William Albro at Flood Mazda
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William Albro | Page 14

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
137 Reviews

Languages Spoken

English English

4.8

137 Reviews

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137 Reviews of William Albro

January 06, 2021

Dealership Rating
Employee Rating

Best experience I have ever had in servicing my car. Great communication along the whole process, including a video showing the troubled area of the car, and an explanation of what should be done. Not More

by levonk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Jan 08, 2021

Flood Mazda responded

This is what we love to hear. Thank you so much for taking the time to write such a great review. We love that you love it here. Transparency is the key. It's important to help our customers visualize everything so that everyone is on the same page and knows what to expect. We look forward to working with you in the near future and taking care of all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 14, 2020

Dealership Rating
Employee Rating

the windshield wiper blades came apart again. I recommend stocking more reliable blades. They fell apart with the first use. Otherwise staff and service are great. More

by KGAYNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Dec 17, 2020

Flood Mazda responded

Thank you for the feedback. I brought this to the attention of our Service Manager Bill. He should be reaching out to you shortly. All the best, Flood Mazda

November 30, 2020

Dealership Rating
Employee Rating

Everyone at the Mazda service department were professional and accommodating to my schedule. Polite and friendly staff at the Mazda service department meeting all my needs. The labor work was e More

by KPETIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony DeAngelis, Justis Noka , Zach Albanese, Deanna Higgins, Alyssa Johnson

November 26, 2020

Dealership Rating
Employee Rating

Very accommodating service department. They listened to my concerns about servicing my antique F150 and did exactly what I asked of them, although I am sure that it took a little more time. More

by D Pack
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Nov 30, 2020

Flood Mazda responded

This is what we like to hear. We are glad that everything turned out the way you wanted and look forward to working with you in the future. All the best, Team Flood Mazda

October 24, 2020

Dealership Rating
Employee Rating

so i have been going here since 2013 i purchased my car from them i have all my cars go here for oil change, repairs they always go above and beyond steve in service is fantastic always making sure i am we More

by ANNM129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Oct 24, 2020

Flood Mazda responded

This is a great review. Thank you for your continued patronage as well as sharing with other potential customers what to expect when you come to Flood Mazda. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

October 16, 2020

Dealership Rating
Employee Rating

All of the work that needed to get done got done. They even fixed a loose pipe that I did not previously know about. I do not have any reasons at all to complain. More

by MUSINSWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Thank you so much for taking the time to leave us such an honest review. We appreciate the time you took to write and look forward to servicing all of your automotive needs in the future. All the Best, Team Flood Mazda

October 13, 2020

Dealership Rating
Employee Rating

Unbelievably competent, professional and thorough-unlike I’ve experienced at another Mazda dealer. These people deserve an award. I recommend any Mazda owner to go here for service! More

by TONIESPREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Thank you for your review. We let them know that you had such a great experience. All the best, Team Flood Mazda

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