William Albro
William Albro at Flood Mazda
Refer Me

William Albro | Page 13

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
141 Reviews

Languages Spoken

English English

4.8

141 Reviews

Write a Review

141 Reviews of William Albro

August 14, 2021

Dealership Rating
Employee Rating

Very friendly people! Explain what has to be done in detail. Keeps me posted on repair work. Would recommend this service center to anyone. High grades. More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins, Alyssa Johnson

Aug 19, 2021

Flood Mazda responded

Transparency and customer service are the key. I'm glad you had such a great experience. Thank you for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 14, 2021

Dealership Rating
Employee Rating

Very friendly service people who explain everything about your car. The service techs walk you thru the video explaining the shape your car is in and what you can plan on needing in future visits More

by zammy54
Recommend Dealer
Yes

Other Employees Tagged: Deanna Higgins

Jul 15, 2021

Flood Mazda responded

Great to hear. Thank you for such a positive review!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 20, 2021

Dealership Rating
Employee Rating

I already submitted a review for the service I had done. Thank you. I had a good visit and I see no reason to submit a second review. Thank you Mazda for using Flood as one of your service centers More

by DWATTERSON0
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jul 01, 2021

Flood Mazda responded

Thank you for such a great review. We love our service team too. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 04, 2021

Dealership Rating
Employee Rating

From Jason to Justis then to Cody were excellent. I love the Experience i received. Plus the service i received for the cars is awesome. I give everyone 10 stars. More

by pblowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Flood Mazda responded

This is a great review. Thank you so much for sharing and letting everyone what to expect when you Purchase or Service here a t Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 21, 2021

Dealership Rating
Employee Rating

The quality of service provided has always been great! Their new waiting Area & show room is very nice. Great they have free snacks and bevrages. Always grab a hot drink and bottle of waahtaahh. The optio More

by JETSKI388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

May 24, 2021

Flood Mazda responded

Glad to hear. We love our service team here at Flood Mazda and we are glad that you do too. Thank you for such a great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 17, 2021

Dealership Rating
Employee Rating

I wanted to thank Bill for helping us with our tire issue last month. He went out of his way to to provide great service. I bought the Mazda couple years ago and I needed to replace the four tires about More

by KSTJEAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

May 24, 2021

Flood Mazda responded

Awesome review. Thank you so much for recognizing our service team and truly earning your business. This means a lot to us and I have forwarded this review to our service department so that each of the employees you mentioned will be recognized for their continued commitment to our customers. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 14, 2021

Dealership Rating
Employee Rating

I purchased my Miata in 2011 and I regularly have it serviced there. I have always experienced fast, friendly service regardless who waits on me. In addition, I do like the fact that they wash my car. More

by Mykelg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins, Alyssa Johnson

May 14, 2021

Mykelg123 responded

I purchased my Miata in 2011 and I regularly have it serviced there. I have always experienced fast, friendly service regardless who waits on me. In addition, I do like the fact that they wash my car.

May 24, 2021

Flood Mazda responded

Thank you for letting customers know what to expect when they service here at Flood Mazda. We look forward to working with you on all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 28, 2021

Dealership Rating
Employee Rating

Just had my fist service from Flood Mazda and was very happy with my experience. I have been to many dealerships and small shops and Flood Mazda was excellent. Can’t wait to hit 10k lol More

by ADAMB1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson, Steve Furtardo , Zach Albanese, Deanna Higgins, Alyssa Johnson

May 03, 2021

Flood Mazda responded

Awesome review. We are so glad that you love your new wheels and look forward to continuing to work with you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 22, 2021

Dealership Rating
Employee Rating

Flood Mazda treats you like you are more than a customer. They are friendly and professional. Service is always easy and convenient. Perk, they wash and vacuum your car with your service. More

by LIZBRANCHAUDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Alyssa Johnson

Apr 26, 2021

Flood Mazda responded

That's because you are more than a customer and we do our best to recognize each and every person that enters our dealership, identify their needs and hand tailor their experience based on their needs. We can't do what we do without customers such as yourself. We truly appreciate you, your commitment to Flood Mazda and the time you took to salut our service team. We look forward to taking care of all of your automotive needs for years to come. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 21, 2021

Dealership Rating
Employee Rating

Alyssa has been absolutely fantastic and accomidating. She has a wonderful way of speaking and explaining things that is very friendly. My past experiences have also been great with, the other memberz in More

by jetskii388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Johnson

Apr 22, 2021

Flood Mazda responded

Thank you for taking the time to write such a positive review. We look forward to continue to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782