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William Albro

Overview Reviews (136)

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William Albro

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William Albro

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8

136 Reviews

Overview Reviews (136)

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English

4.8

136 Reviews

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136 Reviews of William Albro

April 27, 2024

Dealership Rating

Employee Rating

Have always gotten great service and feel comfortable using them for service don’t feel like they are just telling me things to add in to the price using them for service don’t feel like they are just telling me things to add in to the price More

by KGOCKLIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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April 21, 2024

Dealership Rating

Employee Rating

Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting area is spotless. Kathy, at the front desk is awesome. She always has a smile on her face. I don’t want to forget about my sales rep, Justice, He was wonderful. I loved working with him. So with all of that said, THANK YOU, FLOOD MAZDA!!! You have a great team!! More

by SUMMERFUN91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, Justis Noka, Kathie Babbitt, Morgan Cunha

Helpful 0

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Apr 23, 2024 -

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 23, 2023

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Employee Rating

I had an emergency situation. I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem at hand is beyond discription. Thank you to all involved . More

by PMTR1119

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Helpful 0

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Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the positive review! Here at Flood Mazda, we treat everyone like family! Our goal is 100% customer satisfaction, it sounds like we achieved that with you. We look forward to seeing you again. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 03, 2023

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Employee Rating

Very good , on time, very pleased, I was very happy with the service of my car the service of my car More

by MBAGA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson, Steve Furtardo , Frank Polanco, Lauren Bush

Helpful 0

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Dec 07, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review! We are pleased to hear you had a great experience with our service department. Our goal is 100% customer satisfaction. They are always ready to help. Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

November 23, 2023

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Employee Rating

Very clean and staff is professional n personable. The job was done thoroughly n speedy The job was done thoroughly n speedy More

by WILDWAVE5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

Helpful 0

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Nov 30, 2023 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership and giving us a 5-Star review. We appreciate your business and the positive review. Our service department is always ready to help. We look forward to seeing you again. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 20, 2023

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Employee Rating

Very easy to deal with, friendly and accommodating and seem easy to please. Good service. seem easy to please. Good service. More

by ALANPEAVEY

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

Helpful 0

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Nov 30, 2023 -

Flood Mazda responded

Dear Alan, Thank you for taking the time to review our dealership and giving us 5-Stars. We value your patronage and want all of our customers to be more than satisfied with the service we offer. we look forward to seeing you again. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 17, 2023

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Employee Rating

This is the only dealership I go to that I trust with my car. I have been dealing with Flood Mazda in Wakefield for over 12 years. I would recommend anybody to go to the dealership best customer service, an car. I have been dealing with Flood Mazda in Wakefield for over 12 years. I would recommend anybody to go to the dealership best customer service, and people are very friendly. More

by Tanya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Helpful 0

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Nov 20, 2023 -

Flood Mazda responded

Dear Tanya, Thank you for the positive review! Thank for your dedication and recommending us to your friends. We stand by our service in excellence! We look forward to seeing you again soon. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 11, 2023

Dealership Rating

Employee Rating

Great dealership! They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. More

by JOHNASTRINGER1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, Anthony DeAngelis , Frank Polanco

Helpful 0

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Nov 14, 2023 -

Flood Mazda responded

Dear John, Thank you so much for the positive review with Flood Mazda and Anthony. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. We want every experience to be "five stars"! We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 31, 2023

Dealership Rating

Employee Rating

Very efficient, clean, professional and actually enjoy the videos of the service performed. Very accommodating when a ride is needed! the videos of the service performed. Very accommodating when a ride is needed! More

by A.WLODARSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo

Helpful 0

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Nov 01, 2023 -

Flood Mazda responded

Good Afternoon Thank you for taking the time to review our dealership and service department. We appreciate your business and are always here to help. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 29, 2023

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Employee Rating

I , and my family, Have had many pleasant experiences with flood mazda over the years with flood mazda over the years More

by KHART7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Frank Polanco

Helpful 0

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Oct 30, 2023 -

Flood Mazda responded

Good Morning I am happy to hear that you have great experiences here at Flood Mazda. Our goal is 100% customer satisfaction! We look forward to seeing you again on your next vist. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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