Bruce Hanson
Bruce Hanson at Flood Mazda
Refer Me

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
167 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 4 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

167 Reviews

Write a Review

167 Reviews of Bruce Hanson

April 21, 2024

Dealership Rating
Employee Rating

Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting More

by SUMMERFUN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 14, 2024

Dealership Rating
Employee Rating

They are always professional and get me in for an appointment when I need one More

by denny
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Apr 04, 2024

Flood Mazda responded

Good morning Thank you so much for the positive review! We appreciate your business and were happy to help out! Our goal is 100% customer satisfaction. We look forward to seeing you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 21, 2024

Dealership Rating
Employee Rating

Service is exceptional and I've been going there for years. The staff has always been incredibly helpful, friendly, and professional. More

by AARONHUGHES09
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 27, 2024

Flood Mazda responded

Dear Aaron, Thank you for the 5-Star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and I am glad you received that. We look forward to working with you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 15, 2024

Dealership Rating
Employee Rating

Fast expert service. Service advisors very helpful. Clean, modern facility with nice waiting area. Easy to schedule appointments. More

by ERPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Flood Mazda responded

Good morning, Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda, and grateful for you choosing us for your automotive needs. Our service department is always ready to help. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 14, 2024

Dealership Rating
Employee Rating

Very professional. Great experience every step of the way. They answered any and all questions with patience and professionalism. More

by reganrogers76
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jan 15, 2024

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 05, 2024

Dealership Rating
Employee Rating

I would like to say how outstanding Bruce has been whenever getting my car serviced! He has gone above and beyond to help me with any issues whether it has to do with the car repair or making sure my More

by NANCYETOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Jan 15, 2024

Flood Mazda responded

Dear Nancy, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 23, 2023

Dealership Rating
Employee Rating

I had an emergency situation. I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem More

by PMTR1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco

Dec 29, 2023

Flood Mazda responded

Good Morning Thank you for the positive review! Here at Flood Mazda, we treat everyone like family! Our goal is 100% customer satisfaction, it sounds like we achieved that with you. We look forward to seeing you again. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Dealership Rating
Employee Rating

Flood Mazda is very easy and honest to deal with and there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. More

by DVANDERPYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Stars and taking the time to leave us a positive review. Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward with helping you find the right car for you. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Dealership Rating
Employee Rating

Well, although I did not purchase either of my (2) Mazda's from Flood Mazda, I go out of my way (from Cumberland to Wakefield RI) to service both at Flood. They are truly very professional and nice to More

by OCEANRI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Star review! We appreciate the positive feedback. We appreciate your business and that you travel to us! Our service department is always ready to help. We look forward to seeing you on your next appt. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 03, 2023

Dealership Rating
Employee Rating

Very good , on time, very pleased, I was very happy with the service of my car More

by MBAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo, William Albro , Frank Polanco, Lauren Bush

Dec 07, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review! We are pleased to hear you had a great experience with our service department. Our goal is 100% customer satisfaction. They are always ready to help. Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

1
...