Waymond Thompson | Page 2

Used is used but really?!! I just arrived back home from a trip to this dealership. I purchased a 09 Jeep Wrangler. Was wondering why so dirty when arrived. Wayman Thompson the I just arrived back home from a trip to this dealership. I purchased a 09 Jeep Wrangler. Was wondering why so dirty when arrived. Wayman Thompson the sales person was very helpful and we test drove the vehicle. I decided to purchase with cash and they cleaned up Jeep. Once I arrived home I noticed The rear lights flash emergency when you turn on signal ,both passenger side fender flairs are lose and have slid down several inches. I understand used but this is ridiculous. I texted the salesman and he has referred me to used sales manager Heath. This gonna be fun. Did in mention I drove 2hours and 45 minutes there and 3 hours back. UPDATE: Heath was very helpful and has agreed to let my local auto shop fix the issues and is paying for it. I was very upset when I arrived home and felt like I kinda got shafted, but again they stepped up to the plate and I’m getting my stuff repaired. Thank you for working with me and for understanding my frustration. If I lived closer would most definitely buy again from them. They have renewed my belief in most folks (car biz) are good. More

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Helpful and patient! DJ and Waymond were super helpful and patient as I looked at several vehicles over the course of a few days. I didn't feel rushed or pressured at all. DJ and Waymond were super helpful and patient as I looked at several vehicles over the course of a few days. I didn't feel rushed or pressured at all. They were able to answer all my questions about the different models I looked at and I'm very happy with my Accord! More

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Mark Duncan The reason I will always service my vehicle at Honda of Cleveland as well as buy my next vehicle at Honda is the continuous amazing service that I rec The reason I will always service my vehicle at Honda of Cleveland as well as buy my next vehicle at Honda is the continuous amazing service that I receive from Mark Duncan . I refer Honda of Cleveland to everyone I meet that is in the market for a new or used car or if they own a Honda to visit and work with Honda of Cleveland . I refer Waymond Thompson for sales and Mark Duncan for service . More

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Great dealership Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! More

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Honda service Always extremely helpful and straight forward in service.Never had any negative issues concerning work done on all 3 Honda’s that I have owned Always extremely helpful and straight forward in service.Never had any negative issues concerning work done on all 3 Honda’s that I have owned More

by DHN Verified Customer Verified Customer

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Pilot Purchase Great people, decent price on the car, trade value was a bit low. Overall, I didn’t get a great deal but I did get great and friendly service. I sup Great people, decent price on the car, trade value was a bit low. Overall, I didn’t get a great deal but I did get great and friendly service. I suppose that’s all anyone can ask for. More

by JADAMLOWE Verified Customer Verified Customer

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Great personnel Every employee we come into contact with is engaging and genuinely appreciative of our business. Service was performed in a timely manner, and everyth Every employee we come into contact with is engaging and genuinely appreciative of our business. Service was performed in a timely manner, and everything was explained. More

by Mike Verified Customer Verified Customer

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Amazing staff very knowledgeable Everyone was so perfect and nice here. My wife and I came in toward closing and they helped us find exactly what we were looking for and guided us thr Everyone was so perfect and nice here. My wife and I came in toward closing and they helped us find exactly what we were looking for and guided us through the entire process professionally and kindly. There was never a feeling of being sold something, just normal people trying to help you. More

by asmun1 Verified Customer Verified Customer

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Excellent service Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure th Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure the buying process wasn’t difficult. Even during construction they were on top of it. I recommend this dealership to anyone. More

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Awesome Waymond was so helpful and nice. He got right on top of things as soon as I got there. Stephen was also very helpful on the phone and made sure to ans Waymond was so helpful and nice. He got right on top of things as soon as I got there. Stephen was also very helpful on the phone and made sure to answer all my questions. More

by lilli_dunn Verified Customer Verified Customer

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