Tracie Johnson

I went into DePaula Ford and was introduced to Nick Chromik and I explained to him my situation with my last lease being totaled by a negligent driver a few weeks prior. He told me he’d do everything h Chromik and I explained to him my situation with my last lease being totaled by a negligent driver a few weeks prior. He told me he’d do everything he could to get me into a new car. He was easy to work with and after many years of leasing vehicles with several dealerships in the area, it was truly the first time I felt that what I was being told was genuine. Jim was also helpful and very pleasant and Tracy in the business office was extremely personable and enjoyed conversing with her. My entire experience with DePaula Ford was a positive one. More

by heatherbk917 Verified Customer Verified Customer

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Our expectations were very low after a nightmare experience at Wally Ford . I walked in and ment Haroon .With a Brite smile and warm handshake he sat us down made us comfortable and walked us throug experience at Wally Ford . I walked in and ment Haroon .With a Brite smile and warm handshake he sat us down made us comfortable and walked us through the process. Once we picked out a vehicle , test drove and choose the one I wanted he introduced us to finance and Once again it was a breeze. Excellent staff we went to lunch came back to sign and drive away . The entire experience was very relaxed and professional ! Well Done ! More

by marcgriffin1218 Verified Customer Verified Customer

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Justin Minarcik (sales manager) was awesome. He was helping, kind, wonderful and easy to get along with. He made buying our lease out so easy you’d have thought we were family. I would highly re He was helping, kind, wonderful and easy to get along with. He made buying our lease out so easy you’d have thought we were family. I would highly recommend asking for him anytime I was shopping a new Ford and DePaula Ford. Tracy in Finance was so easy going and not pushy or aggressive. Thank you Justin, Tracy and DePaula Ford. More

by djchesnutjr Verified Customer Verified Customer

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This is my 5th Depaula vehicle! Depaula Ford has the BEST selection, BEST prices and hands down the BEST customer service. Not only is the Sales Department awesome but the Service D Depaula Ford has the BEST selection, BEST prices and hands down the BEST customer service. Not only is the Sales Department awesome but the Service Department is outstanding too! I have all of my vehicles serviced here. More

by John F Verified Customer Verified Customer

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The dealership was great. They were friendly. The dealership was clean and they have very good coffee. They were friendly. The dealership was clean and they have very good coffee. More

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The whole process was very quick and the staff were very professional.. I particularly appreciated the video recording of my vehicle inspection. professional.. I particularly appreciated the video recording of my vehicle inspection. More

by R.PAUL.HOPKINS Verified Customer Verified Customer

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John was Very helpful and friendly! Answered all of my questions and he was professional. Answered all of my questions and he was professional. More

by jennleeo Verified Customer Verified Customer

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Overall a very good experience. The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive w The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive went well. Signing paperwork went well. The only area for improvement for me would have been email/on-line communication. Most emails were met with 'come in and we can talk about it'. Coming in to the dealership is not easy so more productive email would have been great. More

by xxx Verified Customer Verified Customer

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I had a great experience with Depaula everyone was very helpful and friendly especially my salesperson John. Thank you John I love the Explorer! helpful and friendly especially my salesperson John. Thank you John I love the Explorer! More

by debsmith764 Verified Customer Verified Customer

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So pleased with my experience at Depaula Ford from the phone calls to start then meeting your team at Depaula phone calls to start then meeting your team at Depaula More

by dmeyer0001 Verified Customer Verified Customer

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