Dealership Experience
7 yrs
Industry Experience
23 yrs, 10 mos
Specialties & Trainings
Senior Master Mazda
Senior Master Ford
617 Reviews
Write a Review617 Reviews of Justin Dwyer
May 15, 2024
Experience was great. Quick check in. And short wait time However They did not fix the vehicle. Quick check in. And short wait time However They did not fix the vehicle. More
Other Employees Tagged: Lenny Farnam, Luis Correa
May 13, 2024
This dealership goes out of their way to accommodate my busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to come back! They are courteous and want to help! More
Other Employees Tagged: Lenny Farnam, Luis Correa , Howard Petell
May 12, 2024
There seem to be poor communication between the service and the parts department that caused me to drop off thr truck on 2 separate days. There was no follow up calls until a complain was made to the manag and the parts department that caused me to drop off thr truck on 2 separate days. There was no follow up calls until a complain was made to the management team. In the end, they were able to find the cause of the problem, which was caused by a non-OEM part that I installed myself. Initially, by trying to save money, I ended up paying more in the end. I am giving 3 stars for DePaula being able to figure out rather complicated problem. However, the communication between departments needs some improvements. More
Other Employees Tagged: Josh Halse
May 04, 2024
The whole process was very quick and the staff were very professional.. I particularly appreciated the video recording of my vehicle inspection. professional.. I particularly appreciated the video recording of my vehicle inspection. More
Other Employees Tagged: Lenny Farnam, Tracie Johnson
May 04, 2024
Couldn’t ask for a better more attentive crew for my truck, and having a senior master work on it was an even bigger plus truck, and having a senior master work on it was an even bigger plus More
Other Employees Tagged: Luis Correa
May 03, 2024
Luis and staff are very polite and courteous my car was finished on time always wonderful to work with DePaula staff finished on time always wonderful to work with DePaula staff More
Other Employees Tagged: Lenny Farnam, Luis Correa
April 27, 2024
Terrible service took 3 months to finish my car for a part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue More
April 20, 2024
Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! excellent customer service. DePaula just does it right! More
Other Employees Tagged: Jayson Newell, Lenny Farnam, Luis Correa
April 20, 2024
Great service, staff very friendly. The pick up drop off is a great courtesy. Thanks again The pick up drop off is a great courtesy. Thanks again More
Other Employees Tagged: Lenny Farnam, Luis Correa