Lenny Farnam
Lenny Farnam at DePaula Ford
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Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of Lenny Farnam

May 15, 2024

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Employee Rating

Experience was great. Quick check in. And short wait time However They did not fix the vehicle. More

by jyagnd
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 13, 2024

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Lenny was excellent. he was thorough and walked me through everything I needed to know. More

by SAMUELCNUMBER3
Service Communication
Recommend Dealer
Yes

May 13, 2024

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I had a service appointment, including 40K various systems checks and all went well. Great service. More

by STEPHBGR
Recommend Dealer
Yes

May 13, 2024

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Employee Rating

I have coming to Depaula for years. Lenny is the best! He is very knowledgeable and friendly. More

by TRAYC104
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Recommend Dealer
Yes

May 13, 2024

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This dealership goes out of their way to accommodate my busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to More

by sgc1919
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa , Howard Petell

May 13, 2024

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Very polite and accommodating. Shuttle service was timely- work was completed as expected. Nice job More

by louis.rogulski
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Recommend Dealer
Yes

May 12, 2024

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Very good customer service although 1. 5 hrs for an oil change was a little long. Otherwise I would have given depaula 5 stars More

by Mhebor
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Recommend Dealer
Yes

May 10, 2024

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Needed an inspection, cost 900 dollars. Lenny was great explaining everything and getting price down a bit. More

by KURTNELLI
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Recommend Dealer
No

May 10, 2024

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In and out pretty quickly considering the amount of work I was having done. Everything was explained well More

by sam.vogel313
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Recommend Dealer
Yes

May 04, 2024

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The whole process was very quick and the staff were very professional.. I particularly appreciated the video recording of my vehicle inspection. More

by R.PAUL.HOPKINS
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Tracie Johnson

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