Mackenzie Albin
Mackenzie Albin at DePaula Ford
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Mackenzie Albin

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.1
101 Reviews

Dealership Experience

6 yrs, 9 mos

4.1

101 Reviews

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101 Reviews of Mackenzie Albin

May 06, 2024

Dealership Rating
Employee Rating

This is my 5th Depaula vehicle! Depaula Ford has the BEST selection, BEST prices and hands down the BEST customer service. Not only is the Sales Department awesome but the Service D More

by John F
Sales Price Transparency
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Recommend Dealer
Yes

April 01, 2024

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Lenny was very helpful and kept me apprised of the progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other More

by madanick
Service Price Transparency
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Recommend Dealer
Yes

March 17, 2024

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Staff very familiar with product and we’re very informative and patient when showing different types of vehicles and explained the purchasing process More

by dvanpaten1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson

February 22, 2024

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Employee Rating

All the people involved in the purchase of my new Ford Explorer helped make the experience flawless. More

by RAYPFATBOY
Sales Price Transparency
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Recommend Dealer
Yes

October 28, 2023

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Keeps contacting me but I live in Florida. I’ve called dealer to correct but NOPE. More

by Hudson
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Recommend Dealer
No

July 01, 2023

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This was the slowest repair I have ever seen with the most confusion and lack of communication. My vehicle was held hostage for two months for a simple front end cosmetic repair. More

by 96fxdl1340
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 01, 2023

96fxdl1340 responded

I will never use this dealership for body work again!

April 14, 2023

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The truck I was looking for was in stock and on the lot. I only had to visit the dealership once to see the truck. The truck was delivered 95 miles to my driveway within a few days. Very smooth transacti More

by RTOMAINO35
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson

March 07, 2023

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Outstanding from start to finish,Josh our salesmen super professional,great staff from top to bottom. More

by jsc598 James
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson , Jay Yudzevich

February 27, 2023

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Employee Rating

Couldn't get a straight answer of what my car was worth after coming in for an appraisal. Appraiser was very unprofessional. More

by anthonycutlass6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jayson Newell , Justin Minarcik

February 14, 2023

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Employee Rating

Everyone was so helpful and nice. They worked hard to get me the best deal possible. More

by ltracy109
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Frank Santoro

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