Mackenzie Albin
Mackenzie Albin at DePaula Ford
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Mackenzie Albin | Page 2

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.2
103 Reviews

Dealership Experience

6 yrs, 10 mos

4.2

103 Reviews

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103 Reviews of Mackenzie Albin

February 27, 2023

Dealership Rating
Employee Rating

Couldn't get a straight answer of what my car was worth after coming in for an appraisal. Appraiser was very unprofessional. More

by anthonycutlass6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jayson Newell , Justin Minarcik

February 14, 2023

Dealership Rating
Employee Rating

Everyone was so helpful and nice. They worked hard to get me the best deal possible. More

by ltracy109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Frank Santoro

January 04, 2023

Dealership Rating
Employee Rating

We have purchased two vehicles through them so far. We are very satisfied with them. Everyone we have dealt with there has been great and they don't mark up cars like shady dealerships. More

by nickfisherdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson , Shuhab Noory, Don't know the last name, but Nick who works at the front desk was the guy who helped set up my truck. He is fantastic.

December 20, 2022

Dealership Rating
Employee Rating

I had shopped hard for the best deal. Drove 140 miles to get it, yes it was that good. So you figure with a low price is would pretty bad experience. Boy was I surprised, great people f More

by tpicciuti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino , Nick

December 15, 2022

Dealership Rating
Employee Rating

Great quick response time went out of their way to make sure I was taken care of. Chance was beyond exceptional and helpful More

by rwise12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer , Ron Bissonette, Chance

November 13, 2022

Dealership Rating
Employee Rating

Sales staff was more than helpful and competent , and the financing department went out of there way too assure me the best possible rate and deal for my money ! More

by goldenbuilders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 30, 2022

Dealership Rating
Employee Rating

Awful service false promises, no communication and multiple lies I would never recommend to anyone More

by Taylor88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 02, 2022

Dealership Rating
Employee Rating

I would like to commend Auto Tech Harold Parker for his courteous & thoroughness in handling of my services More

by JJFIORINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings, Jon DePaula , Ron Bissonette

June 08, 2022

Dealership Rating
Employee Rating

DePaula are extremely professional I’ve never dealt with car dealership that treated me like family they went out of their way in every respect The employees were very courteous and very informative he More

by Samuel Crispi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Samuel Crispi responded

DePaula are extremely professional I’ve never dealt with a car dealership that treated me like family they went out of their way in every respect. The employees were very courteous and very informative helpful making correct decisions to make the vehicle perfectly tailored to my needs kudos to them

May 27, 2022

Dealership Rating
Employee Rating

Totally impressed with the professionalism and courteous I received during my visit for maintenance. This was my first time here at DePaula, but it will not be my last. Great outfit and great job by all inv More

by POLOGROUNDS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Josh Halse , Marlon Mickle, Also Zachary Mohan (Five Stars)

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