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Tomy Vithayathil

Overview Reviews (37) Inventory (367)

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Tomy Vithayathil

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Tomy Vithayathil

Internet Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.8

37 Reviews

Overview Reviews (37) Inventory (367)

3.8

37 Reviews

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37 Reviews of Tomy Vithayathil

February 16, 2023

Dealership Rating

Employee Rating

The guys in the dealership is very respectful and professional I give those guys five stars professional I give those guys five stars More

by castrogeorge999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Frank Perez, Kevin Marciano, Maggie Matir, Chris Dayka, Jose Gomez

Helpful 0

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Feb 17, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Feb 17, 2023 -

castrogeorge999 responded

Just keep up the great work 😃👍 Guys.

February 15, 2023

Dealership Rating

Employee Rating

The experience here at the Jeep dealership, from the moment we stepped in the service was beyond great. moment we stepped in the service was beyond great. More

by PEREZSARAIF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Lemar Davis, Maggie Matir, Chris Dayka, Charles Stanley, Shawn Cameron

Helpful 0

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Feb 15, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad that the Eastchester Chrysler Jeep Dodge Ram team was nice to work with. We appreciate your business and confidence in us to assist you.

December 23, 2022

Dealership Rating

Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Frank Perez, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid

Helpful 0

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Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

September 20, 2022

Dealership Rating

Employee Rating

The dealer ship and sales people are fantastic. But one of there employees in service gets a 0 But one of there employees in service gets a 0 More

by ttogary

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Anthony Couvertier, Frank Pena, Julio Nunez , Rob Aristy

Helpful 0

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Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad to hear that you've enjoyed working with our team. But we are sorry that not all of our team members have impressed you. If there is anything else we can do to assist you, please let us know. Thank you, Customer Care Team - (877)-811-9330

September 13, 2022

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Employee Rating

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known I would have got the jeep if I would’ve known More

by santosalmodovar112

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Frank Perez, Reginal Blue, Richard Reid, Rob Caballero

Helpful 0

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Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

August 26, 2022

Dealership Rating

Employee Rating

This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price. I had the misfortune of dealing with this dealership on a 2019 Mazda CX-5 Grand Touring they had advertised online. I talked to several sales representative and managers about this vehicle. I finally got a out the door price from a sales Manager Tommy but he then made it so I couldn't contact him. Then when I finally got ahold of him. I was informed the vehicle had a deposit and ready for it sale. A week later the Mazda CX-5 Grand Touring was listed on their site. I called and was told there was still a deposit on it but they put it on their website regardless of customer purchasing. He then told me it can take up to two weeks for financing to get finished. Also this 2019 Mazda CX-5 Grand Touring Eternal Blue Mica color has been on the website for months and keeps disappearing and reappearing. When trying to talk to a sales representative or manager they again tell me the vehicle isn't for sale or other excuses. More

by Pissed Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: James Collier, Steven Davis, Randy Figueroa, Hector Jiminez, Leroy Griffiths, Reginal Blue, Michael Brown, Shawn Cameron, Omar Diaz

Helpful 0

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Aug 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this feedback. We strive to deliver a seamless and straightforward purchase experience, and it is never our intention to mislead or inconvenience our guests. We apologize for the lack of communication on behalf of our team and would be happy to speak with you directly to see what more we can do to address these concerns. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

August 20, 2022

Dealership Rating

Employee Rating

It wad about 14 and everything is good I will take my jeep there everytime jeep there everytime More

by rojasjanet319@gmail.com

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience. See you next time!

April 28, 2022

Dealership Rating

Employee Rating

Horrible service, the attention to customers need is non existent unless you are spending and the moment you signed. The attention goes out the door. existent unless you are spending and the moment you signed. The attention goes out the door. More

by linett19

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Brian Dennis, Frank Pena, Frank Perez, Shawn Cameron , Rob Aristy

Helpful 0

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Apr 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on making sure we are providing each and every guest with exceptional service, so we apologize for what sounds like a disappointing experience. Our team will certainly address this feedback and use it as a training opportunity. Again, we're very sorry we dropped the ball with your recent visit, and if there are any details you would like to share, we would welcome your phone call. Thank you, Customer Care Team - (877)-811-9330

April 27, 2022

Dealership Rating

Employee Rating

Great pricing and experience. I ordered the Jeep and Jimmy Sossa kept me up to date and was fabulous. I ordered the Jeep and Jimmy Sossa kept me up to date and was fabulous. More

by bjw

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Jimmy Somma

Helpful 0

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Apr 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Jimmy and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

January 04, 2022

Dealership Rating

Employee Rating

They service that provided it was the best service this is my 5 car in Eastchester Chrysler and this las one was the best… is my 5 car in Eastchester Chrysler and this las one was the best… More

by aocasio71

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Lemar Davis, Omar Diaz , Rob Aristy

Helpful 0

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Jan 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We are so glad to hear that the Eastchester Chrysler Jeep Dodge Ram team earned your five stars. Drive safely, and we hope to see you back again down the road!

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