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Rob Caballero

Overview Reviews (60) Inventory (367)

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Rob Caballero

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Rob Caballero

Sales Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.9

60 Reviews

Overview Reviews (60) Inventory (367)

3.9

60 Reviews

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60 Reviews of Rob Caballero

February 24, 2023

Dealership Rating

Employee Rating

Service was good, I was truly satisfied. My wait time wasn’t that long as well. My wait time wasn’t that long as well. More

by CRYSTAL.WRIGHT1222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Erickson , Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka

Helpful 0

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Feb 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear that you received excellent care! Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

February 17, 2023

Dealership Rating

Employee Rating

This Dealership has always taken great care of my vehicle and treat me like family. and treat me like family. More

by mikeyvegas8384

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Erickson , Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka

Helpful 0

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Feb 19, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for stopping by to share your experience with Eastchester Chrysler Jeep Dodge Ram! We look forward to our continued relationship.

December 17, 2022

Dealership Rating

Employee Rating

The best in the east and I love how they take care of me and make me feel important especially when I’m there thank you to Mr. day, Sammy, José, heaven you guys rock and make me feel important especially when I’m there thank you to Mr. day, Sammy, José, heaven you guys rock More

by diamondlasheson5th

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Maggie Matir, Chris Dayka, Jose Gomez

Helpful 0

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Dec 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this great review of Eastchester Chrysler Jeep Dodge Ram. We are thrilled to hear that you have felt taken care of by our team. Your trust and business mean the world to us here.

September 23, 2022

Dealership Rating

Employee Rating

it is ridiculous for this dodge dealer doesn't fix any cars 2012 and under. cars 2012 and under. More

by Smlt47

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Maggie Matir

Helpful 0

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Sep 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry we couldn't be of further assistance here. We do our best to provide quality service within our given circumstances, and it's hard to hear we let you down. We appreciate your feedback, and if there's anything else you'd like to discuss, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

Sep 23, 2022 -

Smlt47 responded

So because they fixed my car before this incident now they dont except or fix cars below 2012. Is this on your website or should i hire an attorney for discrimination. As it is i only needed them to put a new battery in. But they wont fix if it is the alternator. So no i wont be telling my friends to go to this dodge dealer.

September 13, 2022

Dealership Rating

Employee Rating

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known I would have got the jeep if I would’ve known More

by santosalmodovar112

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Frank Perez, Reginal Blue, Richard Reid, Tomy Vithayathil

Helpful 0

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Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

September 08, 2022

Dealership Rating

Employee Rating

East Chester Chrysler jeep dodge and ram was the worst experience I ever had while car shopping. Don’t go here it reminds me of matildas daddy’s shop. experience I ever had while car shopping. Don’t go here it reminds me of matildas daddy’s shop. More

by Mycarfromeastchesterbrokedownthefirstday

Verified Customer

Customer Service

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Lemar Davis

Helpful 0

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Sep 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your review is very concerning to read. Our goal is to deliver high-quality professionalism to all our customers and we're sorry we missed the mark. If you're willing, we'd like to discuss your experience with you further so that we can work to improve it. We can't locate your contact information without a full name, so please give us a call at your convenience. Thank you, Customer Care Team - (877)-811-9330

September 07, 2022

Dealership Rating

Employee Rating

Worst dealer ship ever they don’t stand by their word and it cost me 25000 dollars to fix the garbage that they sell it cost me 25000 dollars to fix the garbage that they sell More

by francisdalbero

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Sep 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Francis, we pride ourselves on great inventory and customer satisfaction, so this feedback is hard to hear. We're sorry for any frustration you've felt and want to better understand how we've let you down so we can do our best to assist and improve. Please get in touch if you are willing to have a conversation - we would be happy to connect. Thank you, Customer Care Team - (877)-811-9330

August 13, 2022

Dealership Rating

Employee Rating

Very professional and amazing customer service. Would highly recommend to anyone looking for a Jeep. Would highly recommend to anyone looking for a Jeep. More

by nybbc2010

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joel

Helpful 0

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Aug 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your review! All of us are so grateful for your recommendation. Until next time!

June 24, 2022

Dealership Rating

Employee Rating

They did a pretty good job with the air conditioning systemi thank you for taking care of it systemi thank you for taking care of it More

by miguelm.mm6

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Sammy

Helpful 0

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Jun 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your 5 stars! We're glad our team delivered quality service that took care of your air conditioning. We hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

June 21, 2022

Dealership Rating

Employee Rating

One of the most underrated and understanding dealerships there is thanks to Ricky he was the one helping me out there is thanks to Ricky he was the one helping me out More

by mannybillz4

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Ricky

Helpful 0

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Jun 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback means so much to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your kind words about Ricky. Drive safely until we see you again!

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