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Frank Perez

Overview Reviews (301) Inventory (367)

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Frank Perez

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Frank Perez

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.4

301 Reviews

Overview Reviews (301) Inventory (367)

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English

Spanish

4.4

301 Reviews

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301 Reviews of Frank Perez

September 22, 2023

Dealership Rating

Employee Rating

They call me back this time and inquiring for information about a manager is what I wanted, but couldn't get the information at that time because the manager was out. about a manager is what I wanted, but couldn't get the information at that time because the manager was out. More

by Country

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Recommend Dealer

Other Employees Tagged: Hector Jiminez, Ernest Smith, Charles Stanley, Jose Gomez

Helpful 0

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Sep 22, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to learn that you weren't able to get the information you needed when you called. Our team understands how important it is for our customers to have their inquiries addressed promptly and efficiently, especially when seeking a manager's assistance. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team directly at CustomerCare@EastCJD.com. Thank you.

June 29, 2023

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Employee Rating

Great service dept everyone was so friendly and helpful. I would definitely recommend this dealership to family and friends. I would definitely recommend this dealership to family and friends. More

by lmilaz1

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Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Jose Gomez

Helpful 0

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Jun 29, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're so glad to hear that our service department provided friendly and helpful assistance. Your recommendation means a lot to us. Have a wonderful day!

May 28, 2023

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Employee Rating

Went in for the cars yearly inspection and it went smoothly and now my Jeep has the new inspection for 2024. smoothly and now my Jeep has the new inspection for 2024. More

by ROMANJRCARLOS

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Javier Echeverria , Cory

Helpful 0

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May 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team! Safe travels, and we hope to see you back!

February 16, 2023

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Employee Rating

Clear communication and quick service. Customer service team was on point and very respectful towards customers Customer service team was on point and very respectful towards customers More

by saedbishara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Maggie Matir, Chris Dayka, Richard Reid, Jose Gomez , Ricky

Helpful 0

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Feb 16, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

February 16, 2023

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The guys in the dealership is very respectful and professional I give those guys five stars professional I give those guys five stars More

by castrogeorge999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil, Jose Gomez

Helpful 0

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Feb 17, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Feb 17, 2023 -

castrogeorge999 responded

Just keep up the great work 😃👍 Guys.

December 23, 2022

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Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG

Verified Customer

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Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid, Tomy Vithayathil

Helpful 0

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Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

December 03, 2022

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Frank gave me the best experience a customer could ask for. I appreciate him being willing and ready to help. for. I appreciate him being willing and ready to help. More

by Connie

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena

Helpful 0

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Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Connie, thank you for the great review! We appreciate the kind feedback about Frank and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

November 24, 2022

Dealership Rating

Employee Rating

My Time at the service center for my Jeep Compass to have it serviced went very well. it serviced went very well. More

by ROMANJRCARLOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Maggie Matir, Shawn Cameron

Helpful 0

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Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

November 13, 2022

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Employee Rating

Professional staff. Excellent customer service. Will be getting my next service done there. Thank you guys!!! Excellent customer service. Will be getting my next service done there. Thank you guys!!! More

by JOSHUAMONSERRAT.87

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana, Sammie

Helpful 0

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Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Joshua, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 09, 2022

Dealership Rating

Employee Rating

Quick and easy. Came in for an oil change and was in and out in not time. Came in for an oil change and was in and out in not time. More

by REDARMYELITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Marciano, Maggie Matir, Chris Dayka, Jose Gomez

Helpful 0

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Nov 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's always a pleasure to offer a seamless experience. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram for your oil change!

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