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Javier Echeverria

Overview Reviews (96) Inventory (367)

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Javier Echeverria

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Javier Echeverria

Sales Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.7

96 Reviews

Overview Reviews (96) Inventory (367)

Dealership Experience

7 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English

Spanish

3.7

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Javier Echeverria

May 28, 2023

Dealership Rating

Employee Rating

Went in for the cars yearly inspection and it went smoothly and now my Jeep has the new inspection for 2024. smoothly and now my Jeep has the new inspection for 2024. More

by ROMANJRCARLOS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Frank Perez , Cory

Helpful 0

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May 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team! Safe travels, and we hope to see you back!

February 24, 2023

Dealership Rating

Employee Rating

Service was good, I was truly satisfied. My wait time wasn’t that long as well. My wait time wasn’t that long as well. More

by CRYSTAL.WRIGHT1222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Erickson , Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Rob Caballero

Helpful 0

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Feb 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear that you received excellent care! Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

February 24, 2023

Dealership Rating

Employee Rating

Dealership cares about their customers and works hard to get them out in a timely manner! get them out in a timely manner! More

by TWT26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maggie Matir, Chris Dayka

Helpful 0

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Feb 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this glowing review of Eastchester Chrysler Jeep Dodge Ram! We hope to see you again!

February 17, 2023

Dealership Rating

Employee Rating

This Dealership has always taken great care of my vehicle and treat me like family. and treat me like family. More

by mikeyvegas8384

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Erickson , Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Rob Caballero

Helpful 0

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Feb 19, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for stopping by to share your experience with Eastchester Chrysler Jeep Dodge Ram! We look forward to our continued relationship.

December 23, 2022

Dealership Rating

Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Frank Perez, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid, Tomy Vithayathil

Helpful 0

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Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

September 23, 2022

Dealership Rating

Employee Rating

it is ridiculous for this dodge dealer doesn't fix any cars 2012 and under. cars 2012 and under. More

by Smlt47

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Maggie Matir, Rob Caballero

Helpful 0

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Sep 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry we couldn't be of further assistance here. We do our best to provide quality service within our given circumstances, and it's hard to hear we let you down. We appreciate your feedback, and if there's anything else you'd like to discuss, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

Sep 23, 2022 -

Smlt47 responded

So because they fixed my car before this incident now they dont except or fix cars below 2012. Is this on your website or should i hire an attorney for discrimination. As it is i only needed them to put a new battery in. But they wont fix if it is the alternator. So no i wont be telling my friends to go to this dodge dealer.

September 13, 2022

Dealership Rating

Employee Rating

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known I would have got the jeep if I would’ve known More

by santosalmodovar112

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Frank Perez, Reginal Blue, Richard Reid, Rob Caballero, Tomy Vithayathil

Helpful 0

Report | Print

Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

July 02, 2022

Dealership Rating

Employee Rating

Recibí un buen servicio por medio de los trabajadores de confesionario mi buen servicio y un trato excelente por medio de todos el servicio es súper lo recomiendo a todos amigos y familiares muchas gracias confesionario mi buen servicio y un trato excelente por medio de todos el servicio es súper lo recomiendo a todos amigos y familiares muchas gracias por todo y nos vemos pronto muchas gracias 100 de 100 More

by bertacampana21

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Umoh Uwemedimoh

Helpful 0

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Jul 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Muchas gracias por la reseña fantástica! Es bueno tener su confianza en nuestro trabajo. Qué tenga un buen día!

May 31, 2022

Dealership Rating

Employee Rating

The salesman we had was very attentive knew exactly where we want it , how much we can afford. He was very helpful I would recommend him 100% and his name is Joseph. So if you go into the dealership ask for we want it , how much we can afford. He was very helpful I would recommend him 100% and his name is Joseph. So if you go into the dealership ask for Joseph but no one else he’s the best he has the patience to deal with you understand your needs and get you into the right vehicle. Thanks again More

by montrealborn

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis

Helpful 0

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May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for supporting Eastchester Chrysler Jeep Dodge Ram and congrats on your new car! We are delighted to see that your car-buying experience was an excellent one.

October 26, 2021

Dealership Rating

Employee Rating

Excellent, will go again to buy another car thank you so much for all the help. much for all the help. More

by JISSETTE6

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Julio Nunez, Randy Figueroa, Hector Jiminez, Reginal Blue, Shawn Cameron, Tomy Vithayathil , Kayla Benitez

Helpful 0

Report | Print

Oct 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review of Eastchester Chrysler Jeep Dodge Ram! Congratulations on your new car and we can't wait to see you again soon. Enjoy!

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