Tom Cat

Lost Pines Toyota responded

Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with both our Toyota cars and our dedicated staff at Lost Pines Toyota. Providing excellent service and outstanding customer support are our top priorities, and it's truly rewarding to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in the future. If you ever need anything, please don't hesitate to reach out. Safe and happy driving!

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience with our service department at Lost Pines Toyota. Providing top-notch service is our priority, and we're overjoyed to know that our efforts have left such a positive impression on you. Our dedicated team works tirelessly to ensure every customer receives the utmost care and attention, so it's incredibly rewarding to receive such kind words of appreciation. Your satisfaction is our greatest reward, and we are committed to maintaining the highest standards of service for all our valued customers. If you ever need any assistance or have any questions, don't hesitate to reach out to us. We look forward to serving you again and continuing to exceed your expectations. Thank you for choosing Lost Pines Toyota; it was an absolute pleasure having you as our valued customer. See you next time!

Tracy responded

Amazing experience from start to finish ! Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships. The entire experience was wonderful. I live in Round Rock and it took 1.5 hours in Austin rush hour traffic to get there, but this will be the only dealership I will go to for the rest of my life now. Great service, kind, courteous, and amazing ! Thank you!

Lost Pines Toyota responded

Thank you for taking the time to share your feedback about your experience at Lost Pines Toyota. We are delighted to hear that Quince Brown made your visit exceptional and left such a positive impression on you. As a team, we strive to provide outstanding service to every customer, and it warms our hearts to know that we succeeded in making your visit memorable. Your kind words mean a lot to us, and we will make sure to pass on your praises to Quince Brown. We believe that our staff's dedication and knowledge make all the difference in creating a positive and enjoyable car-buying experience. We also appreciate your honest feedback regarding our Parts department. As we continuously aim for excellence in all aspects of our dealership, we take your comments seriously. If you would like to contact us with the concern, we will address this matter internally to ensure that we improve and provide a seamless experience for all our customers. Thank you once again for choosing Lost Pines Toyota, and for trusting us to be a part of your journey. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly. We look forward to serving you even better in the future and hope to see you again soon.

Lost Pines Toyota responded

Thank you so much for your outstanding five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our team, specifically Eddy and Tom Cat! We take great pride in providing friendly, courteous, and professional service to all our customers. We understand the value of your time and we're delighted that your wait time was significantly reduced during this visit. It's fantastic to know that our team was able to promptly and efficiently service your truck, ensuring a quick and hassle-free experience for you. Your satisfaction and feedback are incredibly important to us, and we'll continue to strive for excellence in delivering exceptional service. We'll be sure to pass along your appreciation to Eddy, Tom Cat, and the rest of our Service Department team. Should you have any further needs, questions, or concerns, please don't hesitate to reach out. We're always here to assist you and provide the best service possible. Once again, thank you for choosing our Service Department and for your glowing review. We truly value your business and look forward to serving you again in the future. When booking your next appointment, be sure to check out our service coupon page, for extra savings!

Lost Pines Toyota responded

Thank you so much for taking the time to leave us a fantastic five-star review! We truly appreciate your kind words and are thrilled to hear about your wonderful experience with our Lost Pines Toyota family. It's great to know that our LPT family was able to provide you with excellent service throughout your interaction. We pride ourselves on having patient and helpful staff members, and we're glad that all our departments met and exceeded your expectations in these regards. Your kind words have been passed along to Lost Pines Toyota Family, and they serve as a tremendous motivation for us to continue delivering exceptional service to all our valued customers. Thank you once again for choosing so. many of our services and for sharing your positive experience. We look forward to serving you again in the future!

Lost Pines Toyota responded

Thank you so much for taking the time to share your delightful experience with Sebastian! We greatly appreciate your kind words and the 5-star rating. It's wonderful to hear that Sebastian provided you with exceptional service during your recent interaction. Sebastian's patience, helpfulness, and non-pushy approach are truly commendable. We believe that making informed decisions is crucial, especially when it comes to significant purchases, and it's fantastic to know that Sebastian answered all your questions and gave you the time you needed to think it through. Moreover, we're thrilled to hear that Sebastian went the extra mile by reaching out to wish you a happy anniversary. Going above and beyond for our customers is a core value we strive to uphold, and we're glad that Sebastian's thoughtfulness left a lasting impression. We'll make sure to pass along your feedback to Sebastian and the rest of our team. Your kind words serve as a great motivator for us to continue delivering outstanding service to all our customers. Once again, thank you for choosing our services and for sharing your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Lost Pines Toyota responded

Thank you so much for your 5-star review! We will share this with Michael and our Lost Pines Toyota family, to let them know to keep up the amazing work.