Damien Winston

Great service. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. More

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The entire staff at Lost Pines Toyota are always kind, courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. More

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I was having technical difficulties that were impossible to fix. The service manager, Eddy Cooke, immediately stepped in and tirelessly worked the issues until everything was resolved. He made it right, acc to fix. The service manager, Eddy Cooke, immediately stepped in and tirelessly worked the issues until everything was resolved. He made it right, accommodated me at every step. He went above and beyond and took responsibility for Toyota. Things happen all the time with cars, that’s normal. What counts is how well a service department performs in those situations. More

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I have had my previous car, a Nissan, and now my Toyota Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens to my needs ensuring that my car remains reliable and a pleasure to drive. More

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So easy to schedule an appointment at my convenience. Waiting area is comfortable. Kept apprised of progress. All work documented and completed quickly. 😆👍 Waiting area is comfortable. Kept apprised of progress. All work documented and completed quickly. 😆👍 More

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The mechanic and serviceman went the extra mile to find what was wrong with my vehicle. what was wrong with my vehicle. More

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Best service I have received from any car company dealership will come back for more services dealership will come back for more services More

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I have always had excellent service at Lost Pines Toyota. Communications, professionalism and timeliness have always been 5 star quality. Communications, professionalism and timeliness have always been 5 star quality. More

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Service appointments apparently means nothing. 2 hours for a tire rotation, unacceptable. Don’t overbook appointments 2 hours for a tire rotation, unacceptable. Don’t overbook appointments More

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Lost Pines Toyota's Service Department was thorough, polite, and kept me informed every step of the way! I was very pleased, start to finish! I love Toyota products! I was so happy when they built a T polite, and kept me informed every step of the way! I was very pleased, start to finish! I love Toyota products! I was so happy when they built a Toyota Dealership in Bastrop, TX, where I live. When I bought my RAV4 Hybrid, I got it from Lost Pines. The Service in Austin was good and I KNEW the Service in Bastrop would be excellent!! It's a great Dealership from the Sales Staff through the Service Staff. More

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