Thomas Farris | Page 2

The process was very professional and personable. My options were presented clearly and without any type of pressure to make a decision. Thomas searched for the vehicle of my choice and had it brough My options were presented clearly and without any type of pressure to make a decision. Thomas searched for the vehicle of my choice and had it brought to Regal within 48 hours. The deal was amenable and painless. More

by arthur19038 Verified Customer Verified Customer

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Moises was very polite, quick to respond to questions, and easy to work with in the purchase of our car. Chayton was very friendly and efficient, and we appreciated his advice and expertise. and easy to work with in the purchase of our car. Chayton was very friendly and efficient, and we appreciated his advice and expertise. More

by rickandsara99 Verified Customer Verified Customer

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Everyone especially Austin were helpful and easy to work with. I've dealt with Regal before and will always. They are very professional but also very personable. with. I've dealt with Regal before and will always. They are very professional but also very personable. More

by soohbear Verified Customer Verified Customer

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I enjoy the service process at Regal Honda. From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area wit From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area with water and snacks too! More

by Russ Verified Customer Verified Customer

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Went back to Regal Honda to have the tint put on our new 2024 Pilot. Once again greeted by Austin to get the work completed. Very pleasant person, always eager to help and seemly always in a happy mood eve 2024 Pilot. Once again greeted by Austin to get the work completed. Very pleasant person, always eager to help and seemly always in a happy mood every time we see him. He is such an asset to this dealership. We were met by a fellow named Brandon Crowley who was eager to assist us as my brother was there for an oil change as well on his 2021 Pilot. He as well was very professional and explained the process and wasted no time getting my brother’s pilot serviced and saw to it his pilot was washed as well. I can’t say enough about the quality of work performed at Regal Honda in Lakeland. I would strongly encourage anyone who’s in the market for a Honda to check out Regal Honda. Professional friendly staff, eager to please their customers Reasonably priced service and most importantly quality service. More

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3rd purchase / lease and each deal gets a little better. Would purchase again at this dealership. Would purchase again at this dealership. More

by Jcperine Verified Customer Verified Customer

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Camden was excellent; I was impressed with the dealership; everyone was very helpful & never rushed closing the sale. dealership; everyone was very helpful & never rushed closing the sale. More

by catowle Verified Customer Verified Customer

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We found Austin a joy to work with when we were interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying or for that matter even before going to the dealership. He impressed me, because he informed me on even more that I was unaware of on the new 2024 pilot. I highly recommend contacting him if you’re looking for a Honda at the Lakeland location. He was honest went out of his way to make a great deal. I have also found that Regal Honda to have an outstanding dealership with an excellent maintenance department. We have been using Regal for maintenance on our 2018 odyssey. More

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I had some issues w the dealership and wasn’t too happy to drive there. As soon as I pulled up Austin asked what he could do to help. He wasn’t responsible for why I was upset, but he listened and was able to drive there. As soon as I pulled up Austin asked what he could do to help. He wasn’t responsible for why I was upset, but he listened and was able to fix it. He also worked with me on getting a new car. He asked all kinds of questions to make sure he knew what would work best for me. Poor guy had to convince me to just test drive the newer models. So glad I listened!!! Got my new wheels and absolutely love it!!! Thank you Austin for being a good sport and putting up w the attitude I brought in w me. You did an amazing job! I would definitely recommend contacting him for your next car! More

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The communication was extremely poor and what it was said during the negotiation of the two deals has not been resolved by Mr. Thomas nor the sales person during the negotiation of the two deals has not been resolved by Mr. Thomas nor the sales person More

by vaguzman74 Verified Customer Verified Customer

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