Ray Taylor

worst service ever. They are scamming people in there service department. awhen they found out I wasn’t paying out of pocket and my warranty was still active they no lon They are scamming people in there service department. awhen they found out I wasn’t paying out of pocket and my warranty was still active they no longer where interested in servicing my vehicle after they quoted me a 3 grand diagnostic estimate More

by ortiz_kristina Verified Customer Verified Customer

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We found Austin a joy to work with when we were interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying or for that matter even before going to the dealership. He impressed me, because he informed me on even more that I was unaware of on the new 2024 pilot. I highly recommend contacting him if you’re looking for a Honda at the Lakeland location. He was honest went out of his way to make a great deal. I have also found that Regal Honda to have an outstanding dealership with an excellent maintenance department. We have been using Regal for maintenance on our 2018 odyssey. More

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Good service Representative explained what was needed and gave me option of having work done or not gave me option of having work done or not More

by ATC131 Verified Customer Verified Customer

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Great I never have a bad experience at regal Honda. Mentioned I was going to Charlie's and Ray gave me a coupon. It was great! Mentioned I was going to Charlie's and Ray gave me a coupon. It was great! More

by w_wrolson14 Verified Customer Verified Customer

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Have been a customer since 2005. Pleasant staff. Ray is always very helpful. No issues. Pleasant staff. Ray is always very helpful. No issues. More

by Carolyn Verified Customer Verified Customer

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Great customer service, additionally great communication skills in explaining what the service evaluation found including the cost. skills in explaining what the service evaluation found including the cost. More

by seve70 Verified Customer Verified Customer

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I have been a customer for 14 years and Ray Taylor is consistently excellent! All the other staff are great too. The visit was pleasant. When spending a lot of money receiving excellent customer service consistently excellent! All the other staff are great too. The visit was pleasant. When spending a lot of money receiving excellent customer service and arriving at a clean and organized place of business. Shows that the company cares about their customers. More

by CMKP521 Verified Customer Verified Customer

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The work was performed OK, my issue is with communication, I texted numerous ti.es requesting a completion time fra.e after approval, and I never received a single response from anyone communication, I texted numerous ti.es requesting a completion time fra.e after approval, and I never received a single response from anyone More

by k-odell Verified Customer Verified Customer

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I had a good experience when I was there. He helped me right away asked me if I had any questions gave me all the information with all the paperwork that I needed for my next visit, and the t He helped me right away asked me if I had any questions gave me all the information with all the paperwork that I needed for my next visit, and the time was excellent on getting that oil changed done and he was very pleasant and very nice. More

by janicehinton10 Verified Customer Verified Customer

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They performed all of the services I requested and she politely answered all of my questions. politely answered all of my questions. More

by Zanjulajo12 Verified Customer Verified Customer

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