Rob Young

Rob Young did a great job! He was fast & efficient and communicated everything back to us in real time! Thank you! He was fast & efficient and communicated everything back to us in real time! Thank you! More

by lisanstaley Verified Customer Verified Customer

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I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, the cashier. She deserves 5 stars. Still, this event frightened me so much that I am considering trading out of my Honda. More

by davidsum1 Verified Customer Verified Customer

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Excellent customer service in all departments. The team members at Regal Honda really care about their customers' satisfaction. The team members at Regal Honda really care about their customers' satisfaction. More

by MICHAELBELLIVEAU Verified Customer Verified Customer

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Everyone was very professional, waiting area was clean with refreshments. I'm done take it or leave it! with refreshments. I'm done take it or leave it! More

by cadams195814 Verified Customer Verified Customer

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I was there for almost 2 hours. Had to remind cashier that I had the discount card that Rob forgot to include. Service seems to be fine. Had to remind cashier that I had the discount card that Rob forgot to include. Service seems to be fine. More

by Sisi Verified Customer Verified Customer

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Chaotic, unorganized, and disrespectful of customers time I have no more words to say about this I have no more words to say about this More

by ANDREEUH Verified Customer Verified Customer

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We found Austin a joy to work with when we were interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying or for that matter even before going to the dealership. He impressed me, because he informed me on even more that I was unaware of on the new 2024 pilot. I highly recommend contacting him if you’re looking for a Honda at the Lakeland location. He was honest went out of his way to make a great deal. I have also found that Regal Honda to have an outstanding dealership with an excellent maintenance department. We have been using Regal for maintenance on our 2018 odyssey. More

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Service advisor was great it is the mechanic's that don't do their jobs like they are supposed to. do their jobs like they are supposed to. More

by LINDAKBROCK1957 Verified Customer Verified Customer

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Good service Representative explained what was needed and gave me option of having work done or not gave me option of having work done or not More

by ATC131 Verified Customer Verified Customer

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Just ok, seems like always wanting to upsell maintenance. A salesman blew off talking with me when after he realized i wasn't there to trade vehicles. Had some questions I was going to ask but he walked away A salesman blew off talking with me when after he realized i wasn't there to trade vehicles. Had some questions I was going to ask but he walked away while I was talking! A male if it maters. More

by Mswaar Verified Customer Verified Customer

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