TJ Schmitt
TJ Schmitt at Family Hyundai
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TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
508 Reviews
4.6

508 Reviews

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508 Reviews of TJ Schmitt

April 25, 2024

Dealership Rating
Employee Rating

My 7500 mile warranty check up went quite well, the rep was excellent. However, less than 3 days after this service with nearly no miles driven the vehicle would not start. The ignition button activated, b More

by dbaileylfi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien , Joana (I believe) in service was 5 stars+

Apr 26, 2024

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 22, 2024

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The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 21, 2024

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Employee Rating

Tj and his whole service department are very courteous and professional. Kudos to the man in charge !! More

by IVANA.BLAGOJEVIC21
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

We are very happy to hear that TJ and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

Dealership Rating
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Fantastic service department would come again. I was treated very well. I bring all my vehicles here More

by BETOUNI
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2024

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Service was as always. Professional and precise as I have always experienced from Family Hyundai More

by QUOVADIS7777
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 12, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 10, 2024

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Employee Rating

Good service great people to work with no pressure to buy something thanks again bb More

by boicechapman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Apr 11, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. TJ, Mike, and our team appreciate your business and hope to see you again soon!

April 05, 2024

Dealership Rating
Employee Rating

Very friendly and efficient. We love our Tucson and we also love the warranty from Hyundai. More

by motolaf
Service Price Transparency
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Recommend Dealer
Yes
Apr 06, 2024

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 03, 2024

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Employee Rating

Customer service was very helpful, they determined all the inspections were needed to make completed More

by DANYKN7890
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 03, 2024

Family Hyundai responded

Thank you! TJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 01, 2024

Dealership Rating
Employee Rating

All went extremely well, and I was very very happy. It was the Most Joyful Experience A Person Could Possibly Be A willing Participant Of. More

by BOBRAGOZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors

Apr 01, 2024

Family Hyundai responded

Thank you, Bob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2024

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Employee Rating

Very good service and service writer was friendly and very accommodating. I will be returning for service. More

by REYESHECTOR0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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