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TJ Schmitt
TJ Schmitt at Family Hyundai
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TJ Schmitt | Page 2

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
509 Reviews
4.6

509 Reviews

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509 Reviews of TJ Schmitt

March 26, 2024

Dealership Rating
Employee Rating

Very good service and service writer was friendly and very accommodating. I will be returning for service. More

by REYESHECTOR0618
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Mar 26, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 19, 2024

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Employee Rating

I love the repair Family Hyundai has done on my vehicle. I never have any complaints or problems with my vehicle . They are very professional and very knowledgeable about the process of getting it serviced. More

by tleachman16
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Recommend Dealer
Yes
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Mar 19, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 14, 2024

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Employee Rating

Great people to work with. Thanks The quality of work is excellent. Car was clean when returned. More

by JEROMEYOUNGWIRTH
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Mar 15, 2024

Family Hyundai responded

Jeromy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 01, 2024

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Fast service. Explained additional work that needed to be performed throughly with pictures & minimal additional time. More

by BBREF46
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Workmanship
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Recommend Dealer
Yes
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Mar 01, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

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Employee Rating

They are very nice and they took care of my car and took us to a restaurant. More

by RICHJOHN724
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Mar 01, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2024

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The salesman was not pushy. He let me make the choice and decision regarding my trade up. More

by SMITHROLISHA
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors, Scott Lupo

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Feb 21, 2024

Family Hyundai responded

Rolisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 13, 2024

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Employee Rating

They get the job done. Definitely made them the one's to get your car right More

by ANTMAN762006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Helpful
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Feb 13, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2024

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Employee Rating

Family is exactly that. Family Hyundai treats you like family. They take care of you and your vehicle. I purchased 3 cars from them. Service attendants are above and beyond More

by DIANARAPNI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Ken from service

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Feb 02, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 23, 2024

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Employee Rating

The length of time to make an appt is excessive. It takes several messages to get a call back. You can’t make any appointments online. The staff there is nice though, once you finally get in for More

by KRISTIEMOSS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Helpful
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Jan 26, 2024

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2024

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Employee Rating

Very good servic and very nice workers fast servic fast time to get my finished More

by JROCH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ross, Michael Kratschmer, Scott Lupo

Helpful
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Jan 21, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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