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Steve Olsen
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Steve Olsen | Page 2
IT Manager
Scranton Cadillac GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
25 Reviews
Dealership Experience
39 yrs
25 Reviews
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25 Reviews of Steve Olsen
January 15, 2021
This was my first experience with this fabulous group of people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and list people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and listened to all my questions and concerns. Over all this was the best experience ever! I am looking forward to doing future business with them. More
by NURSEALLISON1025
Verified CustomerOther Employees Tagged: Dan McCann, Jim Benard, Jim Schaller, Joe Malenfant , Trevor Barbersek, Sierra Moses, Fred Nassiff, Meghan Scranton, Paul Simmons
Helpful 
December 15, 2020
Great dealership. The service team is always helpful and friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. More
by Todd
Other Employees Tagged: Dan McCann, Beverly Rhoads, Jim Benard, Mike Conlon, Robert Zeidenberg , Trevor Barbersek, Ashley Corey, David Rogers, Amanda Soucie
November 25, 2020
I got charge almost 500$ for sensor i was telled work coast around 265 $ before we start the work then he said you have to pay 135 .... etc coast around 265 $ before we start the work then he said you have to pay 135 .... etc More
by Azadmousou
Other Employees Tagged: David Rogers, Amanda Soucie
October 15, 2020
I had to call to get the status of my car I called conlon Left message and received no reply maybe you don’t want my business Left message and received no reply maybe you don’t want my business More
by DUGGAB1
Other Employees Tagged: David Baeza, Steve Mazza, Mike Conlon , Fred Nassiff, Paul Simmons, Amanda Soucie
May 16, 2020
The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More
by Romaine.trimble
Other Employees Tagged: Beverly Rhoads, Steve Mazza, Jim Benard, Mike Conlon , Keith Alamprese, Trevor Barbersek, Chris Champagne, Paul Simmons, Amanda Soucie
May 13, 2020
Excellent customer service from Jonathon and steve. I left very satisfied. Nice talking with Kevin and jimmy. Also Beverly and sammy. Great techs servicing my 2009 Cadillac xxx.! left very satisfied. Nice talking with Kevin and jimmy. Also Beverly and sammy. Great techs servicing my 2009 Cadillac xxx.! More
by RJS49
Other Employees Tagged: Beverly Rhoads
January 16, 2020
The service team at Scranton is very knowledgeable. They gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! More
by Romaine.trimble
Other Employees Tagged: Beverly Rhoads, Jim Benard, Jim Schaller, Joe Malenfant , Keith Alamprese, Trevor Barbersek, Paul Simmons, Amanda Soucie
January 12, 2020
Not customer friendly Scranton Service almost seems to take pride and joy in lying to you. If they put as much effort into service, there would be far fewer issues. FYI Scranton Service almost seems to take pride and joy in lying to you. If they put as much effort into service, there would be far fewer issues. FYI - the "reply" posts here to reach out to Fred or Keith to address complaints are largely PR. They have little to no interest in actually resolving your problems. More
by Cady202020
Other Employees Tagged: Keith Alamprese, Trevor Barbersek, Fred Nassiff
November 24, 2019
Road vibration Just completed the 4th visit for road vibration and problem still not corrected. The last visit was only after I requested the service after 5 phone r Just completed the 4th visit for road vibration and problem still not corrected. The last visit was only after I requested the service after 5 phone requests and threatening to go directly to Cadillac for help. The new tires Scranton installed are either defective or not balanced correctly. Not sure where to go now, whether I should go to another Cadillac dealer or tire specialty business. I have owned Cadillacs for over 25 years and never had any problems before. I even at the point of thinking about buying a new car elsewhere as I can’t live with this condition. I get the impression that your service doesn’t believe what I’m saying. More
by HOWARDASPINWALL
Other Employees Tagged: Keith Alamprese
September 24, 2019
Awesome Service Great service as always!!!! Fixed right the first time and they even cleaned my car I will recommend them to all my family and friends Great service as always!!!! Fixed right the first time and they even cleaned my car I will recommend them to all my family and friends More
by Cd6969
Other Employees Tagged: Beverly Rhoads, Jim Benard , Keith Alamprese, Trevor Barbersek, Samantha Savage, Amanda Soucie
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