Joe Malenfant

Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

by CWESHOL Verified Customer Verified Customer

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Jeff doesn't impress me as the most knowledgeable person regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not pr regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not promise me that I would be able to take delivery on the date promised after having the car for three day. Nor did he have a plan for a resolution. On top of that, after telling me that he would remove the trailer hitch from my XT5 that I traded in at no charge, he called me back a few days later telling me that it would cost me $280. dollars to remove. I don't play games and I was open and honest with him. Lastly, I had to bring the car into him to have it service twice in one week. He promised me that he would charge the car to 80% to compensate me for my troubles and for having to bring the car in. Again, he reneged on his promise after I waited 1.25 hours only to be told that his charger was not working. I know that they have multiple chargers and the car should have been charged. More

by j.a.mitchell Verified Customer Verified Customer

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I think that you are is a great people that work. There are sales people, good management is excellent, and the mechanics are great. There are sales people, good management is excellent, and the mechanics are great. More

by mobeany70 Verified Customer Verified Customer

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I have been going to Scranton for years and have bought 7 vehicles throughout the years. I wasn’t on the market for a new truck but with my truck having the fuel pump go for the second time I didn’t want to vehicles throughout the years. I wasn’t on the market for a new truck but with my truck having the fuel pump go for the second time I didn’t want to pay $8500.00 so I just got another new truck . Thanks Pete budaj More

by KELLI20 Verified Customer Verified Customer

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Scranton has a long time favorite dealership of ours. They have a dedicated team of employees. Frank Kern is an excellent service advisor. They have a dedicated team of employees. Frank Kern is an excellent service advisor. More

by CHABLIS.BOAT2015 Verified Customer Verified Customer

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Excellent customer service, I’m glad that I chose Scrantons, I highly recommend them. Definitely worth it. Scrantons, I highly recommend them. Definitely worth it. More

by kblue3663 Verified Customer Verified Customer

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They lack a sense of urgency and don't really seem to care. The parts department was helpful, but the service department moved at their own pace. care. The parts department was helpful, but the service department moved at their own pace. More

by MANGANLARRY Verified Customer Verified Customer

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Extremely courteous and friendly and they had my truck fixed asap. I’m extremely happy with the service fixed asap. I’m extremely happy with the service More

by m.jenco Verified Customer Verified Customer

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An absolute pleasure dealing with the Scranton team, Extremely respectful and professional, I will be expressing my experience with my family, friends and co-workers. Great to see business going the ex Extremely respectful and professional, I will be expressing my experience with my family, friends and co-workers. Great to see business going the extra mile for their customers! More

by Jhornat2277 Verified Customer Verified Customer

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Absolutely prompt and proffessional I have done business with Scranton motors over 20 Years, Great Staff…Nice Folks with Scranton motors over 20 Years, Great Staff…Nice Folks More

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