Sheldon Ahlo | Page 2

Honolulu Buick GMC responded

Thank you for this feedback, Jean. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honolulu Buick GMC . Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

It's great to hear that Justen was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Francis, for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC, Jennifer, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Thank you for taking the time to leave us this fantastic, five-star review, Dave! We appreciate your business, and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Honolulu Buick GMC responded

Brent, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac