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Dante Jovenal
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36 Reviews
36 Reviews
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36 Reviews of Dante Jovenal
December 25, 2023
I purchased the truck on 11/22/23. I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part an I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part and said he would notify me when it came in. Thinking it’s been awhile since the part was ordered, on 12/22/23 I called the parts dept. They told me the part had come in on 12/07/23 and that I should have received a phone call from Service. I told them I never did so he said he would message Luis. Luis called me to set up the installation appt and I questioned him why no one notified me that the part came in 15 days ago and I could have had it installed a long time ago. He said he did call and left a message but there was no message left. I told him I was disappointed with the service ever since I bought the truck (see other surveys I submitted). I still haven’t heard back from the dealership or from GMC regarding those issues. My feeling is that the dealership doesn’t want to deal with any negative criticism to make themselves better. There’s another GMC dealership on Oahu who may treat their customers better. More
by RASUNCION1
Verified CustomerOther Employees Tagged: Jeff Lee, Jenn Turner , Luis (Service)
Helpful 
December 01, 2023
I actually visited on the 28th. I had an appt to drop off my new truck to have a deep scratch removed at a body shop. The service person Luis asked me to wait in the lobby while he I had an appt to drop off my new truck to have a deep scratch removed at a body shop. The service person Luis asked me to wait in the lobby while he arranged a loaner car. About 30 mins passed and I did not hear from him. When I inquired to Luis about the loaner, it's like he had forgot about me. I was not happy about that. More
by RASUNCION1
Other Employees Tagged: Dante Jovenal
November 09, 2023
Dante was great when I first started with him. Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave me his honest opinions which helped me a lot. Keep doing a great job More
by SLSCHESTER
Other Employees Tagged: Jeff Lee, Andrew Morey
October 17, 2023
Andrew was awesome! ! No pressure and easy to work with. He was very informative and cruise. ! No pressure and easy to work with. He was very informative and cruise. More
by SHAWNMIDA
Other Employees Tagged: Theresa Karas, Andrew Morey
October 13, 2023
Just amazing , they will make sure you get the car you want. At a timely manner. want. At a timely manner. More
by DIANTE.STROTHERS
Other Employees Tagged: Theresa Karas
September 28, 2023
Easiest car buying experience i ever had. Very helpful team at gmc Honolulu. Mahalo from the big island. Very helpful team at gmc Honolulu. Mahalo from the big island. More
by RICKMCCORMICKKAILUA1
Other Employees Tagged: Jenn Turner
August 03, 2023
Seemed to be a fair deal. The staff was attentive and knowledgeable. Will follow up once we have a service call to the dealership. The staff was attentive and knowledgeable. Will follow up once we have a service call to the dealership. More
by ANDREW.KAPLAN7
Other Employees Tagged: Theresa Karas
July 28, 2023
i wouldve had a better experience talking to a robot. did not expect such poor service did not expect such poor service More
by NONE3
Other Employees Tagged: Theresa Karas
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