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Jeff Huang
Jeff Huang at Honolulu Buick GMC
Refer Me

Jeff Huang

Service Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
114 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

6 yrs, 5 mos

Industry Experience

29 yrs, 8 mos

Specialties & Trainings

Getting things DONE.

4.4

114 Reviews

Write a Review

114 Reviews of Jeff Huang

April 10, 2024

Dealership Rating
Employee Rating

The past service on my Elevation truck took longer than what was promised. Service writer told me 1-1/2 hours and my appointment was at 0800. I didn’t leave until 1330. More

by Richard.atiburcio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Helpful
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Apr 10, 2024

Honolulu Buick GMC responded

Thank you for this feedback, Richard. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 18, 2023

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Employee Rating

The service was fast and efficient. I didn't have to wait long and be people were courteous. More

by abnaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki

Helpful
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Dec 18, 2023

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 15, 2023

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Employee Rating

Great service plus advice on next things to do. Fast and reliable nice waiting room with bathroom More

by DPKRHINOART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 16, 2023

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 16, 2023

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Employee Rating

Honolulu Buick GMC made it easy schedule my next service appointment online. Then when I took my vehicle in the service was fast and the service representative explained everything that was completed. More

by KQM808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 17, 2023

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 25, 2023

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Employee Rating

Hola, the dealership had me wait a month in a half to pick my car up 6-weeks for l could drive away with my vehicle, because the dealership corrected my registration documents More

by GANDYA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Oct 29, 2023

Honolulu Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 20, 2023

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Employee Rating

Very friendly and courteous staff. Work was done in a timely manner. Very happy with my visit. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Diaz

Helpful
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Oct 20, 2023

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 19, 2023

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Employee Rating

Our experience with this dealer was terrible. The repair took forever and there was no contact at all. Supposed to fix AC, did not fix! I will never go back and I would not recommend to anyone I More

by Palmvilla24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
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Oct 23, 2023

Honolulu Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2023

Dealership Rating
Employee Rating

Great service good 👍 job nice 👍 and good job on the car and polite service from the people More

by PMTUPINIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson, Luis

Helpful
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Oct 16, 2023

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

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Employee Rating

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority. More

by ramsey.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
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Oct 04, 2023

ramsey.abbott responded

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority.

Oct 04, 2023

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

Dealership Rating
Employee Rating

Sales was great! Andrew was friendly responsive knowledgeable helpful! I did not feel taken advantage of like I have elsewhere. More

by Dale
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Helpful
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Oct 06, 2023

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that Andrew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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