Seth Franks | Page 2

They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. when ready and had my car cleaned. More

by bakedwithskylee Verified Customer Verified Customer

Helpful 0

Report | Print

Not good experience, was lied to about several things and just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for in just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for initial payment but this was not true either. I texted asking about these matters and was never given a reaponse. More

by shadowarmsco Verified Customer Verified Customer

Helpful 0

Report | Print

Chris was fantastic! Definitely 5 stars. Daniel was great. Another 5 stars. I did not care for Matthew because I felt like he was trying to hijack Chris' sale. The whole Definitely 5 stars. Daniel was great. Another 5 stars. I did not care for Matthew because I felt like he was trying to hijack Chris' sale. The whole time he was talking, I couldn't help but think what is up with this guy? He was trying to sell me a brand new vehicle when I had already stated that wasn't what I wanted. If I could I would give him no stars but he would get a one star if his name had been listed on the previous page. Thankfully the GM, Seth, put a stop to that. I don't remember meeting him to thank him in person, so thank you Seth! Five stars to you! I gave Serra Kia 4 stars because initially I came in to see the yellow Kia Soul because the pictures online made it look wonderful. However, upon arrival I looked at that particular vehicle and was extremely disappointed by what I saw. The pictures were misleading. Actually, I almost left. However, I decided to talk with Chris and am very glad I did. Not only did I end up with a really great vehicle, I made a friend in the process. Thank you Chris, Daniel, Seth and Serra Kia Trussville ❤️ More

by lauriejo30 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealer had a very nice show room. They had a wide selection of cars to look at. They had a wide selection of cars to look at. More

by peconnell210 Verified Customer Verified Customer

Helpful 0

Report | Print