Seth Franks
Seth Franks at Serra Trussville Kia
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Seth Franks

General Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.6
12 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.6

12 Reviews

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12 Reviews of Seth Franks

May 17, 2024

Dealership Rating
Employee Rating

James was so great and easy to work with! !! He really made this experience so pleasant! I highly would recommend him to anyone looking for a vehicle! More

by a_cyman
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Myrick

May 17, 2024

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Employee Rating

My experience was wonderful . Smooth transition .Can't wait for my next purchase with this company . More

by tamalexhood
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hall, Rhashard Collins

May 16, 2024

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Employee Rating

My experience was excellent. They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! More

by bthomas7106
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Purchase Time
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Recommend Dealer
Yes

May 16, 2024

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The quality of the vehicle on the surface is nice but for the last few days I’m finding new stuff wrong that shouldn’t be an issue with a used vehicle from an upper class dealer More

by Flat_Doug
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chad Wood

May 16, 2024

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Employee Rating

Best service I ever had and very nice people to get my car serviced right . More

by valexiciahutchinson88
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Service Time
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Recommend Dealer
Yes

May 16, 2024

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This dealership always does a great job with servicing my vehicle. They are fast, efficient and always have great customer service! More

by emcclung22
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Recommend Dealer
Yes

May 15, 2024

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We were greeted at the door by Johnathon. He was very polite and helpful. He answered all questions we had. He made a sale! More

by denn.crews
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Jimenez

May 10, 2024

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Employee Rating

Justin was great, able to communicate wigh me by tect, delivery of car was VERY helpful!! More

by krS0525
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hardin

May 10, 2024

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Employee Rating

They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. More

by bakedwithskylee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2024

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Employee Rating

Not good experience, was lied to about several things and just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for in More

by shadowarmsco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnathan Jimenez

1

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