Isaiah Grayson

My experience was excellent. They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! More

by bthomas7106 Verified Customer Verified Customer

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Best service I ever had and very nice people to get my car serviced right . car serviced right . More

by valexiciahutchinson88 Verified Customer Verified Customer

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This dealership always does a great job with servicing my vehicle. They are fast, efficient and always have great customer service! vehicle. They are fast, efficient and always have great customer service! More

by emcclung22 Verified Customer Verified Customer

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They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. when ready and had my car cleaned. More

by bakedwithskylee Verified Customer Verified Customer

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Greg Nims was great, he did exactly what I needed him to do. I told him the vehicle I was interested in, he looked over, drove it and told me via phone what in needed. All in all, I am very satisfied with do. I told him the vehicle I was interested in, he looked over, drove it and told me via phone what in needed. All in all, I am very satisfied with my purchase of the vehicle and the service provided by Greg, the dealership however gets a big zero. They reported to Carfax that they conducted a predelivery inspection and oil change on the on the pick up truck. NO!! it was a quart and half low on oil and had an old Motorcraft oil filter with a date on it, a four tire different amounts of air in them, none of the remaining fluids under the hood were checked either, all were needed to be topped off. Service department gets a zero. Finance department is the biggest scammers, while Serra states they have a satisfaction guarantee, that is far from the truth. I was forced to sign a "no cool down" clause in the contract, was told my pay-off on my trade was handled, that was a huge lie, and when tried to "return the vehicle" to cancel the deal, was told "too bad, too late". More

by washko549 Verified Customer Verified Customer

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I worked with Justin he was great I was stressed he helped with my situation Thank you Justin helped with my situation Thank you Justin More

by bfdemet.bd Verified Customer Verified Customer

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Very friendly and welcoming the customer service was outstanding Greg is amazing fantastic and funny outstanding Greg is amazing fantastic and funny More

by lhem7379 Verified Customer Verified Customer

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Caleb was knowledgeable . Great attitude and a fun guy to be around. He worked hard for us to get a good deal. Great attitude and a fun guy to be around. He worked hard for us to get a good deal. More

by Beth Verified Customer Verified Customer

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Great customer service. Great people to deal with. Very happy with my purchase and happy to have met my salesman Jacob. Great people to deal with. Very happy with my purchase and happy to have met my salesman Jacob. More

by joedelk Verified Customer Verified Customer

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I had a great experience while working with Serra Kia. I really appreciated the patient and knowledgeable team that helped me during this process. 5 stars to Chris, Daniel and the Finance Manager. Also, t I really appreciated the patient and knowledgeable team that helped me during this process. 5 stars to Chris, Daniel and the Finance Manager. Also, to the man who helped get my chips unstuck in the vending machine, you’re awesome. More

by Tia E. Garner Verified Customer Verified Customer

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