Johnathan Jimenez

Not good experience, was lied to about several things and just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for in just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for initial payment but this was not true either. I texted asking about these matters and was never given a reaponse. More

by shadowarmsco Verified Customer Verified Customer

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This is our second vehicle to lease from Serra Kia! We highly recommend this dealership!! Jonathan is GREAT! We highly recommend this dealership!! Jonathan is GREAT! More

by debidoosy Verified Customer Verified Customer

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I have had 4 cars with y’all and would never trade anywhere else !! Isaiah was my first car salesman and I just loved how he treated me and the car he sold me THE last three cars traded AND Johnathan anywhere else !! Isaiah was my first car salesman and I just loved how he treated me and the car he sold me THE last three cars traded AND Johnathan was the salesman and he treated me So kind and caring he is awesome. He’s a good Christian guy and you have lots more that works in your staff. thank you so much for how you treat people and me. More

by Kathleen G Verified Customer Verified Customer

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I appreciate the hard work they put in on getting me approved for the loan. I will recommend Serra Kia to my friends. approved for the loan. I will recommend Serra Kia to my friends. More

by scotthjones30 Verified Customer Verified Customer

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The parts dept and service dept was very knowledgeable and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! More

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Johnathan was incredible, he made the process so easy. We really appreciate his amazing hospitality. We really appreciate his amazing hospitality. More

by BAMACUSHEN Verified Customer Verified Customer

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Professional services. Now I’m still waiting on tow to be removed from vehicle as promised. Salesman suppose to reach out to previous owner to get key to unlock and remove Now I’m still waiting on tow to be removed from vehicle as promised. Salesman suppose to reach out to previous owner to get key to unlock and remove tow. More

by sgwhite_99 Verified Customer Verified Customer

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They offered us good service, were accessible and did their best to resolve our doubts. Recommended their best to resolve our doubts. Recommended More

by jafd_13 Verified Customer Verified Customer

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Everyone that I encountered at Serra Kia was extremely helpful and friendly. I had been having a terrible experience with my car situation for months and their team was empathic, had clear communication, helpful and friendly. I had been having a terrible experience with my car situation for months and their team was empathic, had clear communication, and worked to help resolve my situation. More

by brittwynn95 Verified Customer Verified Customer

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Great service and help with the purchase. Our credit is not good but was able to get a car. Our credit is not good but was able to get a car. More

by Sean.casey Verified Customer Verified Customer

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