Johnathan Jimenez | Page 19

I had a wonderful experience at Serra Kia Trussville. I had an excellent experience with the sales team at Serra Trussville Kia. They were extremely nice and helpful. I am glad I came to them to purchase I had an excellent experience with the sales team at Serra Trussville Kia. They were extremely nice and helpful. I am glad I came to them to purchase a car. More

by jfarley97 Verified Customer Verified Customer

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Speaking my thought about how car dealer mistreat a person I was very unhappy about finding out after 3 months that I need a new battery which would cost 395.00 I feel that the service dept that service the ca I was very unhappy about finding out after 3 months that I need a new battery which would cost 395.00 I feel that the service dept that service the car before I buy the car. They should have to replace the battery before it was sold. Also, the rate of interest on my loan was 19 % but I understand my credit was not very good but, they called the program a fresh start. Taking advantage of a person that was having a hard time in life. More

by marymonday51 Verified Customer Verified Customer

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Kia Soul Salesperson needs more training. Should show the things the vehicle can perform, know correct mpg when asked,. Although I appreciate the help, I thin Salesperson needs more training. Should show the things the vehicle can perform, know correct mpg when asked,. Although I appreciate the help, I think when told there were only 2 vehicles I could look at, I should have walked away. More

by lynnsellers60 Verified Customer Verified Customer

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The Management & Sales Department Rocks! The Management & Sales Department gets an A rating. Luke Willis and Johnathan Jimenez were very professional and accommodating. The department th The Management & Sales Department gets an A rating. Luke Willis and Johnathan Jimenez were very professional and accommodating. The department that does the car details (cleaning) I will give a D rating. More

by gtaria13 Verified Customer Verified Customer

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Mess up from start Bought altima on Monday heat lights didn’t work, took back twice, next Monday, this time they took car to auction without telling me. Did not get all Bought altima on Monday heat lights didn’t work, took back twice, next Monday, this time they took car to auction without telling me. Did not get all of belongings back. Tues Put me in basic Kia, did not want to give me paperwork when I left said they would mail. wipers do not work correctly, makes a noise on highway , rear shakes when going over a bump. Not happy More

by S blackmon Verified Customer Verified Customer

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