Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof | Page 4

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
224 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

224 Reviews

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224 Reviews of Rob Ploof

December 17, 2023

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Frankie was amazing to work with! ! Going to Heritage Toyota for the first time to buy a new car and It was THE BEST experience I've ever had at a dealership. Frankie was very easy to More

by mgray623
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Dec 18, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the H-Team! We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 15, 2023

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Did great. Delivered on everything he promised. Would definitely recommend working with him. Could not be happier. I would buy my next vehicle from him More

by peterlreynolds13
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Dec 18, 2023

Heritage Toyota responded

Peter, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 07, 2023

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Jason just sold us our second Rav 4 (yes he sold us the first one too). It was a very long wait for the vehicle to arrive. We put a deposit down in early Jan of 2022; almost 2 years. Jason fielded our pho More

by sheri
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Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Dec 07, 2023

Heritage Toyota responded

Sheri, Thank you for taking the time to share your feedback, and congratulations on RAV4 #2! We appreciate your patience while your new Toyota was in production, and are pleased to hear that you enjoyed working with Jason throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 06, 2023

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This dealership is great, there’s coffee and a pleasant atmosphere. Would certainly return next time I need a car. More

by Blakegetchell2
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Bergeron

Dec 07, 2023

Heritage Toyota responded

Blake, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Nissan, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 02, 2023

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Joe Mount was amazing to work with. I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentalit More

by Erickc1351
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Recommend Dealer
Yes
Dec 04, 2023

Heritage Toyota responded

Erick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the perfect new Toyota to fit all of your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 01, 2023

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Frankie is great, thorough, helpful and he made the truck leasing experience a pure joy! Very happy with Frankie and the entire dealership! Best experience that I have every had buying or leasing a vehicle. More

by peterg
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Blood, Frankie Candido

Dec 04, 2023

Heritage Toyota responded

Peter, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 29, 2023

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Once again we've purchased another top of the line Tacoma from Heritage Toyota. Jason D. was instrumental in helping streamline the process. He had all the the T's crossed & I's dotted upon our arrival. We w More

by Dennis A.
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Recommend Dealer
Yes
Nov 30, 2023

Heritage Toyota responded

Dennis, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with Jason, and that he and our team were able to help make shopping for and taking home your new Tacoma a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 27, 2023

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We just got our brand new Grand Highlander and couldn't be happier! Jason was so easy to work with and it was a wonderful experience all around. I felt educated and supported throughout the process. If you More

by Emily Mann
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Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Nov 27, 2023

Heritage Toyota responded

Emily, Thank you for taking the time to share your feedback, and congratulations on your new Grand Highlander! We are so glad to hear that you enjoyed working with Jason during your shopping journey, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 25, 2023

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Matt really took the time to get to know exactly what I needed and was looking for in a vehicle. I also did not feel pressured at all throughout the process. More

by jgraham7667
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Nov 27, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 18, 2023

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Heritage Toyota provided a professional and friendly atmosphere. I worked online with Ed Larkin, and when I arrived for my appointment with Frankie, I was greeted quickly by Casey. Frankie spent many ho More

by brieralderman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ed Larkin, Frankie Candido

Nov 20, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that together, they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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