Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof | Page 5

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
223 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

223 Reviews

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223 Reviews of Rob Ploof

November 12, 2023

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Chris and the Heritage Toyota team were great to work with. They kept the sales pitch to a minimum and just focused on answering my questions about the car and the purchasing process. I would definitely More

by Kevin K
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Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Nov 13, 2023

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and our team to shop for your new Toyota, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2023

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Frankie listened to our needs, he was very personable, and polite. We enjoyed working with Frankie and we would recommend him to others as well as use his services in the future. More

by bickford
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Oct 31, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 21, 2023

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It was a pleasure working with Seth Gifffin at Heritage Toyota! He was knowledgeable, expedient and helpful. My car was delivered as promised. My family enjoyed talking with Seth as he has the happy manner More

by MH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Oct 23, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you and your family enjoyed working with Seth to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 09, 2023

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Came highly recommend. Lived up to that recommendation and more. Fast and friendly service. Will pass along the recommendation More

by richardmalmstrom4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon, Tek Luitel

Oct 10, 2023

Heritage Toyota responded

Richard, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 29, 2023

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Frankie helped me purchase my first new vehicle and took the time to answer all of my questions and get me the best deal possible. I couldn't have asked for a better experience. I gladly chose to drive 1. More

by Caleb
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido , Alexander Galbraith

Oct 02, 2023

Heritage Toyota responded

Caleb, Thank you for taking the time to share your feedback, and congratulations on your first new car! We are pleased to hear that your road trip was worth it, and that you enjoyed working with Frankie, Alex and Rob throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 25, 2023

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Frankie and those at Heritage Toyota made my first experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I neede More

by aimeeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Sep 26, 2023

Heritage Toyota responded

Aimee, Thank you for taking the time to share your feedback, and congratulations on your first new Toyota! We are so glad to hear that you enjoyed working with Frankie throughout the process, and that he and our team were able to help find the perfect new RAV4 to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

September 08, 2023

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Steve and everyone at Heritage Toyota made my first new car buying experience great. In challenging car-buying times, they kept me informed throughout the entire process and gave me multiple options withou More

by elenac
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Kemp

Sep 12, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve and our team to shop for your new Toyota, and that they were able to help find the perfect fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 01, 2023

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Excellent attention and service during my vehicle evaluation and sales (lease) process. Everyone on staff was helpful and made the me feel valued as a customer. I was working with other Toyota dealer More

by tmyersvt333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Sep 05, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to lease your new Toyota, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

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The dealership was very clean and inviting. Matt Messenger and team were really helpful in utilizing their/our time effectively. He was able to request a build for me that we were unable to fin More

by alynn07250
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Aug 29, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to find your new Toyota, and that everything went smoothly and quickly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 28, 2023

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Another outstanding Heritage experience! the whole team is outstanding, Thanks Chuck,you made it easy! More

by Huntingfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Spinner

Aug 29, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with our team, and that Chuck was able to make shopping for your new Toyota another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

Aug 29, 2023

Huntingfire responded

H-Team=Awesome!

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