Randy Kim
Randy Kim at Maple Hill Auto Group
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Randy Kim | Page 2

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
55 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

55 Reviews

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55 Reviews of Randy Kim

June 12, 2023

Dealership Rating
Employee Rating

Everyone asks the right questions ,everyone answers my questions and the purpose of my visit is great. More

by javskii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2023

Dealership Rating
Employee Rating

The whole team was great! ! I blew a rim on the highway, they didn’t have one in stock got one within 24hrs and provided me a awesome loaner!! More

by jon.grattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALYSSA MILLERS

May 17, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 17, 2023

Dealership Rating
Employee Rating

Best VW/Audi dealership in the area. Great at communicating exactly what they need to do. Hannah was great to work with keeping me updated along the way and helping me out as much as she More

by Zack Strasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal, Mike Simmons

Mar 21, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 10, 2023

Dealership Rating
Employee Rating

Those that work there are absolutely the best. The place is kept clean and service is well organized. More

by LEONAR9219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Maple Hill Auto Group responded

Thank you! We're happy to hear your service experience went so well. If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 14, 2023

Dealership Rating
Employee Rating

Very focused on customer service a communication. Absolutely no complaints except I must use 15 words. More

by KKENNEDY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 04, 2023

Dealership Rating
Employee Rating

Excellent service and care for customers. The staff is exceptional and are always welcoming and happy to help. More

by KATNEMETHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Maple Hill Auto Group responded

Thank you, so much! We appreciate you taking the time to leave us a review. If there is ever anything else we can do for you, please let us know.

December 20, 2022

Dealership Rating
Employee Rating

Maple Hill Subaru service is excellent! Nice and friendly staff, clean, comfortable and inviting waiting room! More

by DRUAFREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 06, 2022

Dealership Rating
Employee Rating

Very friendly staff, very clean, everyone was wonderful and they did a great job on my car More

by WENTZLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 04, 2022

Dealership Rating
Employee Rating

They were fast and friendly. I got there early and got out early. Made my day! More

by MICHAEL.GRAJALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 31, 2022

Dealership Rating
Employee Rating

Great service, great prices. I'm totally happy with my experience. I would definitely be recommending More

by Mattcast34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Maple Hill Auto Group responded

Thank you! If there's ever anything else we can do, please let us know.

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