Cassandra Westfall
Cassandra Westfall at Maple Hill Auto Group
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Cassandra Westfall

Subaru and Volvo Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
755 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Subaru Certified

4.8

755 Reviews

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755 Reviews of Cassandra Westfall

December 19, 2023

Dealership Rating
Employee Rating

Great experience! Super friendly, nice, quick, well done job so thankful appreciate all of you More

by CASEY.SCHULL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALYSSA MILLERS

Dec 20, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to give us your review.

November 22, 2023

Dealership Rating
Employee Rating

Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. More

by crdanc2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Maple Hill Auto Group responded

Thank you!

November 16, 2023

Dealership Rating
Employee Rating

Service Department identified three problems that needed correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on More

by NANCY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Maple Hill Auto Group responded

Thank you Nancy! I'm glad to hear we were able to get you in and out in a timely manner and address the 3 problems that were found. We look forward to assisting you in the future.

November 13, 2023

Dealership Rating
Employee Rating

Maple Hill makes everything seem less when I come in for routine maintenance or repairs. I get a ride to work so I don’t have to wait around. Car is ready when I need it. I love that you wash it (it’s the o More

by SVOX511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom, my driver was very friendly

Nov 14, 2023

Maple Hill Auto Group responded

Thank you!

October 27, 2023

Dealership Rating
Employee Rating

They listened to me and work through my issue. Great customer service. Made me go from being extremely disappointed to a very happy customer. More

by Theginna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Maple Hill Auto Group responded

I'm glad to hear everything was straightened out. We look forward to assisting you in the future.

October 25, 2023

Dealership Rating
Employee Rating

Very clean inside and out, waiting room was very comfortable and the time it took was surprisingly faster than expected. Awesome Job! More

by alannarreola98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to give us your feedback.

October 16, 2023

Dealership Rating
Employee Rating

Outstanding service with the utmost professionalism and kindness! Thanks so much, With gratitude, Johnson family More

by MSPOLYGALA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Maple Hill Auto Group responded

Thank you ! We look forward to assisting you in the future.

October 15, 2023

Dealership Rating
Employee Rating

Excellent communication and service! Made good on their promise of call back phone call when our car was ready and quickly got us in and out of the shop upon our arrival. Thorough explan More

by REDDEN4153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Maple Hill Auto Group responded

Thank you for taking the time to let us know we met your needs. We really appreciate it. We look forward to assisting you in the future.

October 11, 2023

Dealership Rating
Employee Rating

Each person that I worked with at Maple Hill was fast, kind, and helpful. I would gladly return for services. More

by JESSIE.KLISZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster, Sadie Hisey

Oct 11, 2023

Maple Hill Auto Group responded

Thank you Jessie, we appreciate you taking the time to give us your review. We look forward to assisting you in the future.

October 02, 2023

Dealership Rating
Employee Rating

The whole team was awesome, very nice to my son. They got the service completed quickly and they kept me informed about the process. More

by RCLEMET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

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