Lauren Armbruster
Lauren Armbruster at Maple Hill Auto Group
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Lauren Armbruster

Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
300 Reviews
4.8

300 Reviews

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300 Reviews of Lauren Armbruster

May 03, 2024

Dealership Rating
Employee Rating

Dealership was very impressive, service departments for each make. Very organized and staff were tremendous. More

by swendog918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal

May 06, 2024

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your time and business.

May 03, 2024

Dealership Rating
Employee Rating

It was great! Everyone was very friendly and accommodating. Nice experience and would go back. More

by LYDCHRISTIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Maple Hill Auto Group responded

Thank you for sharing your experience. We look forward to assisting you in the future.

December 08, 2023

Dealership Rating
Employee Rating

Two and a half hours to get new tires put on my car. Will go elsewhere next time. All my other services have been timely. More

by kgf-smile
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Maple Hill Auto Group responded

Thank you

December 06, 2023

Dealership Rating
Employee Rating

Maple Hill is great! Making servicing our vehicles easy breezy! Fast, efficient, kind, and great communication! More

by BENJAMIN.FRIS
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2023

Maple Hill Auto Group responded

Thank you Benjamin! We appreciate the kind words.

December 02, 2023

Dealership Rating
Employee Rating

Great service and very friendly staff. I had to drive all the way from Grand Rapids and wasn't sure what to expect coming here for the first time. Look forward to continue servicing my Gen More

by velasquezjosej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALYSSA MILLERS

Dec 05, 2023

Maple Hill Auto Group responded

Thank you for the 5 star review. We appreciate your business and look forward to seeing you again.

December 01, 2023

Dealership Rating
Employee Rating

My car was in and out with a very minimal wait and the waiting room was very nice More

by COFFEYS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Maple Hill Auto Group responded

Thank you!

November 29, 2023

Dealership Rating
Employee Rating

Service was fast. My car was taken right at the scheduled time. Also, the waiting area was clean and quiet. More

by rmbergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CB Watkins, Aaron Dekema

Nov 29, 2023

Maple Hill Auto Group responded

Thank you, glad to hear we were able to get you in and out in a timely manner.

November 29, 2023

Dealership Rating
Employee Rating

I was in and out in less than one hour. I like when we service is quick. More

by TMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Maple Hill Auto Group responded

Thank you! Glad to hear everything went quickly.

November 22, 2023

Dealership Rating
Employee Rating

Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to More

by susanandken99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2023

Maple Hill Auto Group responded

Thank you Susan, I'm glad to hear things were worked out. We appreciate your business and look forward to assisting you in the future.

November 17, 2023

Dealership Rating
Employee Rating

Fantastic, efficient, expedient, personal and The Friendliest service. The service is always no pressure and informative More

by KSOKIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lena Grubb, Angela Carlson

Nov 17, 2023

Maple Hill Auto Group responded

Thank you for the kind review. We appreciate your business and look forward to assisting you in the future.

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